Transdev Data Collector in Phoenix, Arizona


Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit, shuttle, sedan and taxi services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe and sustainable mobility solutions. Our mission is to improve public transportation, to enhance quality of life and combat global warming.

The Data Collector conducts on-board ride checks to collect accurate ridership data which is utilized to continuously improve customer service.


  • Conducts on-board ride checks of passengers boarding

  • Alighting buses by location and time to provide Statisticians with data to compile into reports to enhance customer service

  • Conducts stationary checks of bus ridership and schedule adherence at maximum load points of routes, branch points and other special points

  • Evaluates bus stop/shelter usage when needed

  • Distributes survey questionnaires when needed

  • Performs weekly on-board riding checks to determine fare payment methods or other necessary planning information per the City of Phoenix to achieve matching funds as required by the FTA

  • Works varied hours, days, and shifts, which may change on a frequent basis

  • Other related duties as assigned


Education Required:

  • High school diploma or equivalent required

Skills & Knowledge Required:

  • Experience in research

  • Customer service experience

  • Knowledge of the Metropolitan Phoenix area

  • Basic math skills

  • Excellent communication and interpersonal skills essential

Pre-Employment Requirements:

  • Must submit to drug testing and background check

Physical Requirements:

  • Must be able to work flexible work schedules as needed

  • Must be able to sit for long periods of time on a consistent basis under extreme weather conditions

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The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

EEO is the Law Poster:

Drug free workplace

If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check

Requisition ID 2018-7959

Position Category Administrative/Clerical/Payroll/HR/Accounting

Internal Reference 609

Internal Code 3 Ind1

Company/Division Transdev Services