Farmers Insurance Learning & Development Specialist in Phoenix, Arizona


We are Farmers!


Join a team of diverse professionals at Farmers to acquire skills on the job and apply your learned knowledge to future roles at Farmers. Farmers Insurance also offers extensive training opportunities through the award winning University of Farmers named by Training magazine amongst top 10 corporate training units in the world. Start your career at Farmers today!

Job Summary


Delivers learning solutions to enhance competencies and effectiveness of audiences up to and including supervisory and professional level learners which address current and future business goals of the organization. Contributes to analyzing, designing, developing, delivering and evaluating learning and performance improvement solutions to close performance gaps. Partners with other areas in designing and delivering learning and performance solutions. Responsible for learners' success in achieving learning objectives. Responsible for business results generated through learning and performance improvement solutions and tools (instructor-led (classroom and virtual), e-learning, job aids, coaching, learning management systems and other learning technologies).

Essential Job Functions


Assists in conducting needs analysis on projects of all levels of complexity. Performs needs assessment for projects of low to inte rmediate complexity for supervisory/professional level audiences. Contributes on project teams in designing learning for all levels of complexity. Leads projects of medium complexity to design learning solutions for audiences up to and including supervisory/professional level learners, using adult learning practices and technologies appropriate to the needed outcome. Employs selected learning delivery techniques and/or technologies on projects of intermediate complexity for supervisory/professional level audiences. Participates in analyzing, selecting, and integrating technologies into the learning solutions. Delivers and maintains established learning and performance improvement solutions as designed for content of intermediate complexity for audiences up to and including supervisory/professional learners. Provides feedback to participants during application of knowledge, skills and attitudes. Maintains design and content of established learning solutions. Provides feedback to the design team on solutions’ effectiveness in changing behavior and achieving business results. Makes recommendations on modifications to solution design and content. Assists with measurement and evaluation of learning and performance solutions of all levels of complexity. Evaluates learning solutions of intermediate complexity for supervisory/professional level audience. Coaches supervisory/professional level learners to enhance their performance and is accountable for the improved results at the indi vidual and team level. Utilizes, maintains, researches and/or recommends basic to intermediate learning technology tools. Provides technical support for learners and other facilitators as needed. Assists in the planning, testing and implementation of new applications, systems, processes and/or procedures. Assists in supporting organizational knowledge management infrastructure. Assists and serves as project team member on department and corporate projects. Performs other duties as assigned.

Physical Actions


Required job duties are essentially sedentary work consisting of occasional walking, standing and lifting and/or carrying 10 lbs. Ma ximum, bending, talking, and hearing.

Physical Environment


Required job duties are normally performed in a climate controlled office environment. Ability to travel.

Education Requirements


Four-year college degree; appropriate insurance/learning designations; attainment of any applicable licenses within 6 months of hire.

Experience Requirements


Two years overall business experience with one year of insurance or L <(>&<)>D experience or equivalent technical expertise related to L <(>&<)>D

Special Skill Requirement


Personal computer skills; A/V familiarity Strong communication and presentation skills Appropriate learning technology skills


Farmers is an equal opportunity employer, committed to the strength of a diverse workforce.

Job: *Learning/Training & Development

Organization: *Farmers Insurance

Title: Learning & Development Specialist

Location: Arizona-Phoenix

Requisition ID: 1800031F