Home Depot MEASURE TECH - PHOENIX in Phoenix, Arizona
The Measure Technician works independently in a traveling field role in support of Home Depot's Measurement Services. This position is directly responsible for traveling to customer's homes and conducting flooring measurements. Measure Techs play a key role during the sales, product inquiry, and flooring installations process in conjunction with the Measurement Services center. The position is also directly responsible for providing a positive customer experience, entering and transmitting accurate measurements by a CAD tablet and various related department goals.
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
90% - Providing customer service by assessing customer needs, communicating with customers and conducting home flooring measurements.
10% - Review and edit of drawings in the measurement tablet.
NATURE AND SCOPE
This position reports to Marketing Manager.
This position has 0 direct reports.
ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion
This position has 0 direct reports.MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
Years of Relevant Work Experience: 0 years, No experience required; training provided.
Most of the time is spent in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Previous home improvement, customer service, or retail experience is a plus.
Knowledge, Skills, Abilities and Competencies:
*Skilled at consistently providing outstanding customer service, following through on responsibilities to customers and recovering from any errors made.
Demonstrated ability to complete projects and assignments accurately, catching errors before completion, despite a large workload, competing demands and a fast paced environment.
Demonstrated ability to effectively communicate with customers.
Ability to set priorities, plan and coordinate work activities and obtain and manage resources so that work objectives are accomplished on time.
Candidates must have strong computer skills. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.