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Rite of Passage PROGRAM DIRECTOR in Phoenix, Arizona



The Program Director is responsible for the quality delivery and oversight of the treatment, educational, vocational and student health and welfare services in accordance with Rite of Passage policies and procedures as-well-as federal, state, and local rules, regulations, licensing, practices and laws. The Director is responsible for the day-to-day site operations including budgeting, financial stewardship, administration, program elements, promotions and marketing, and staff development and training. This position provides administrative oversight for the site, serves as a Senior Manager to the Rite of Passage Executive Board, is the leader of the site management team and ensures that the Mission and Values of ROP are represented in every facet under his/her organizational control.



  • Develops, implements, manages and modifies the Rite of Passage program. Responsible for:

  • Site operations, policies and procedures.

  • Educational/vocational departments.

  • Safety, health and welfare of staff and students.

  • Clinical services, education, vocation and health and welfare “Best”.

  • Chairperson for site Management Meeting.

  • Oversees delivery of the Rite of Passage daily program.

  • Ensures program facilities are safe, clean and well maintained.

  • Maintains contact and open communication with student athletes.

  • Oversight of medical and food services and administration.


  • Oversees site budgets and expenses. Responsible for:

  • Site Finance Committee.

  • Biannual budget creation and implementation

  • Annual capital and operations budget.

  • Position Control Roster.

  • Final approval of all site expenditures.


  • Provides management and oversees Human Resources Department. Primarily responsible for;

  • Training and continuous development of site management team.

  • Ensure training compliance (Pre-Service, Ops, OJT, and In-Service).

  • Employee Evaluations.

  • Reviews and approves time and attendance.

  • Discipline and/or corrective action.

  • Investigations relating to allegations of violations relating to Equal Employment Opportunity, Harassment, Safety, Discrimination, Violation of Policies and Procedures, Conduct, Ethics and ROP Norms and Culture (As a Minimum).

  • Ensures proper staffing levels are maintained within established Position Control Roster standards. Manages the following;

  • Selection and staffing.

  • Retention initiatives and goals.

  • Acts as the Volunteer Coordinator (BMYSC).

  • Promotes positive communications and interactions between management and all Departments.


  • Establishes, manages and promotes positive relationships with the following:

  • Placing Agencies.

  • Admissions.

  • Licensing.

  • Community.

  • Other ROP Sites.

  • CAB board.

  • Establishes and ensures meaningful community service.

  • Marketing/Public Relations – produces program updates, including newsletter/bulletin.


  • Ensures compliance with all licensing and regulatory agencies. Responsible for:

  • Program statement.

  • Press releases, outside correspondence and inquiries.

  • Licensing and regulatory compliance.

  • External and internal Q & A.


  • Serves as a member of the Executive Committees. Participates and responsible for;

  • Goal and Initiative creation, implementations, management and achievement as it relates to the Site and ROP.


  • BA/BS in related field (Master’s Degree preferred).

  • Four years of related experience in residential facility management.

  • For site operating in Maryland, all direct-care staff must comply with COMAR

  • For site operating in Indiana, must possess a Master’s degree in social work, counseling, or a human service area of study from an accredited school. A Bachelor’s degree in social work or a human service area of study from an accredited school plus four (4) years of experience in a professional capacity in a child welfare agency or therapeutic setting that serves children.

  • Demonstrated ability to manage multiple people and projects.

  • Good interpersonal skills including the ability to interview potential employees.

  • Must meet the requirements to be an eligible ROP driver. Must possess a current State Driver’s License and have an acceptable driving record for the past three (3) years.

  • Strong knowledge of overall company operations and policies and procedures.

  • Ability to pass a criminal background clearance check, drug screen, physical and TB test.

  • Ability to perform work with little or no supervision.

  • Ability to utilize resources available to complete assigned projects.

  • Ability to prepare written reports and correspondence.

  • Ability to understand and follow verbal and written instructions.

  • Ability to effectively communicate, verbally and in writing.

  • Able to work in excess of 40 hours per week with the possibility of a varied schedule.

  • Must be able to maintain a high level of confidentiality.

  • Must have excellent organization and time management skills.

  • Ability to build and maintain positive internal and external relationships.

  • Ability to provide exemplary customer service to all employees and outside constituents.

  • Ability to function independently and as a member of a team in a multi-task environment.

  • Must be flexible and able to handle multiple priorities, with the ability to adjust to high pressure and rapidly changing business conditions.

  • Proficient in the use of computers and associated software.

Rite of Passage is a leading national provider of programs and opportunities for troubled and at-risk youth from social services, welfare agencies and juvenile courts. For 35 years, we have developed and operated a continuum of programs based on the needs of youth and our placing agencies. With an emphasis on evidence-based practices and positive skill development, combined with our supportive and therapeutic approach, our organization is respected by industry experts as a highly effective solution for our youth. Since 1984, over 25,000 youths have entered and completed our programs. Rite of Passage has built its reputation on running life-changing educational treatment programs that positively contribute to the community.

Our employees are dedicated, passionate individuals that are committed to inspiring positive change in the lives of youth. Becoming a member of the Rite of Passage team is more than just a job, it’s an opportunity to build a meaningful career with a company driven by its powerful mission to make a difference.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)