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Verizon Associate Director Ecommerce in Piscataway, New Jersey

What you’ll be doing...

At Verizon, we innovate constantly to help the customers to do business with us in quicker and smarter. It takes vision, dedication and constant learning. My Business team is dedicated to serve portal needs of various business customers from large enterprise to small/medium businesses. With a best in industry channel mix for commerce, team continues to innovate and collaborate to transform the self-serve experience using secured open source technologies like Angular 5, Rabit MQ, cloud native micro services development with Spring boot, Spring cloud Config service.

The Associate Director will report directly to the MyBusiness Director. The Associate Director will lead several areas covering MyBusiness Commerce Development and associated portal functions including DevOps. Desired candidate must have good leadership and communication skills to perform frontline employee collaboration, Integration with different interfacing systems and day to day interactions with digital operations teams. Must possess good analytical and cognitive skills to identify the customer usage trends and algorithms to prevent online fraud. Strong background in Agile and other System Development Lifecycles, as well as the business acumen to support the management, communication and strategic activities.

The ideal candidate will be a thoughtful leader working cross-functionally within the My Business team and partner inter-departmentally across departments like Marketing, Operation, Infrastructure, Support and HR. The candidate will be responsible for driving strategic initiatives and leveraging complex methods, metrics and tools to achieve business benefits and corporate goals.

Responsibilities:

  • Lead all aspects of the development and delivery of disruptive technology and tools, such Robotic Process Automation, AI/ML and Cloud.

  • Define standards and best practices for efficient and secure development of emerging tech solutions.

  • Handle responsibility and decision authority focused comprehensively on the execution, delivery, and ongoing support of these projects (end to end development and deployment).

  • Support the intake of potential use cases throughout the business, partner with stakeholder groups inside and outside to identify high-value opportunities; make recommendations and drive decisions toward ideal prioritization to expedite value-add to Verizon.

  • Assist and partner with IT, vendors, and business partners on infrastructure reviews and decisions.

  • Work with stakeholder community to promote compliance with standards, guidelines, leading practices, security, and risk management in accordance with guidelines and processes.

  • Forecast financial, physical, and human resource needs to meet established objectives.

  • Compliance to Verizon-wide policies and procedures or direct impact on the re-design of existing policies and procedures.

What we’re looking for...

You'll need to have:

  • Bachelor’s degree or four or more years of work experience

  • Six or more years of relevant work experience

  • Knowledge of Telecom Commerce functionalities, Point of Sale and Billing system functions.

  • Experience in web application development , deployment and support

  • Experience managing ten or more resources for onshore & offshore teams.

Even better if you have:

  • Bachelor degree in Computer Science, Information Systems, Engineering, Mathematics or related discipline.

  • Programming experience with Java/J2EE environment including spring framework, REST and Micro service.

  • Five or more years of experience in a management role with ability to manage and status multiple concurrent projects and deliverables.

  • Excellent Google Application skills with the ability to synthesize complex ideas into visual presentations suitable for executive consumption.

  • Excellent verbal and written communications skills and the ability to interact with team members and internal customers.

  • Experience in Agile project facilitation, delivery, SCRUM role, as well as SDLC.

  • Strong conflict resolution and negotiating skills.

  • Strong decision-making and problem solving skills.

  • Ability to complete complex projects applying independent judgment and a high level of outcome ownership.

  • Ability to perform in a high volume, fast paced changing environment with good time management skills and the ability to work independently, accurately, and with a high degree of organization.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

REQNUMBER: 511051-1B

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