Farmers Insurance Bristol West Learning Delivery Specialist - Plano, TX in Plano, Texas

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Join a team of diverse professionals at Farmers to acquire skills on the job and apply your learned knowledge to future roles at Farmers. Farmers Insurance also offers extensive training opportunities through the award winning University of Farmers named by Training magazine amongst top 10 corporate training units in the world. Start your career at Farmers today!

Job Summary

Plans and executes claims training and educational programs, including gathering and preparing all materials. Responsible for the delivery of claims training at the office or state level. Leverages technical expertise and adult learning skills to positively influence business results and outcomes.

Essential Job Functions

Actively engages in the delivery and facilitation of multiple disciplines, lines of business and leadership training. Plans the operational (short term) logistics of training delivery. Responsible for oversight of trainees for duration of training sessions. Serve as a resource to the Claims organization by observing, assessing and communicating the quality of leadership and culture in the claims offices. Partner with Claims Leadership and University personnel to coordinate continuous improvement initiatives. Interact with claims management to coordinate training schedule. Serves as Subject Matter Expert to support the creation and maintain relevancy of curriculum and programs. Conducts evaluations to analyze training activities, outcomes and make recommendations for improvement. Partner with Claims Leadership with the evaluation of alternative solutions, conclusions and approaches to problems, issues and trends for individual contributor or office level. Analyzes statistical and other information to develop a training solution based on business needs. Mentors, coaches, and develops others within the training delivery organization, including providing feedback and straight talk to t rainees, claims leadership and others within the University. Ensure training delivery is aligned with business strategy. Performs other duties as assigned

Physical Actions

Physical Environment

Education Requirements

Four-year college degree

Experience Requirements

Minimum 3 years claims experience. Supervisory experience preferred.

Special Skill Requirement

Completion of, or actively pursuing a major insurance designation, or actively pursuing insurance or other educational courses related to position.

Farmers is an equal opportunity employer, committed to the strength of a diverse workforce.

Job: *Claims

Organization: *Farmers Insurance

Title: Bristol West Learning Delivery Specialist - Plano, TX

Location: Texas-Plano

Requisition ID: 180009Z0