Aetna EAP Clinical Counselor (LCSW, LMHC, LPC, LMFT) in Plantation, Florida

Req ID: 55359BR

This role is office based in Plantation, Florida

The following hours are required: 11:30am-8:00pm EST


Responsible for provision of telephone-based consultation, counseling and informational services to members. Provides one-time or ongoing counseling and lifestyle management services, leveraging the outcomes tools in support of optimal care. Must hold a clinical license in their state.

Fundamental components include but are not limited to:

Member Support Counseling Informational Services Team member support.


One of the following licenses is required: LMHC, LCSW, LPC, or LMFT

1-3 years of EAP, Behavioral Health or Social Services experience required

Experience in facilitating patient/client positive behavioral change required

Call Center experience is preferred

Crisis intervention skills required

Demonstrated ability to establish and maintain a high level of customer trust and confidence

Strong computer and literacy skills

Experience in handling mental health and psychiatric care, family situations, relationship concerns required

Familiarity with brief therapy models and Motivational Interviewing preferred

Experience working with diverse populations preferred

Bilingual preferred


The minimum level of education desired for candidates in this position is a Master's degree.


Mental Health/Licensed Clinical Social Worker is desired

Mental Health/Licensed Mental Health Counselor is desired

Mental Health/Licensed Professional Counselor is desired

Mental Health/Marriage & Family Therapist is desired


Functional - Clinical / Medical/Direct patient care (hospital, private practice)/1-3 Years

Functional - Clinical / Medical/Concurrent review / discharge planning/1-3 Years


Technical - Desktop Tools/Microsoft Outlook/1-3 Years/

Technical - Desktop Tools/Microsoft Word/1-3 Years/

Technical - Desktop Tools/Microsoft Explorer/1-3 Years/


EAP reimburses clinical staff license renewal yearly fees and we reimburse up to $300 a year in CEU's.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Health Care

Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status.