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Kaiser Permanente Facilities Services Manager in Pleasanton, California

The Manager Facility Services (PO or KPIT) is responsible for leadership of facility operations serving the Program Office (PO) or KP-IT employees. The incumbent is a key member of the Nat'l Functions Facilities Services leadership team and will be managing employees located in multiple campuses and buildings in various KP locations in the NCAL and SCAL Regions (Oakland, Pleasanton, Walnut Creek and Pasadena). S/he is responsible for PO or KP-IT, facility operations, client relations, project management of tenant improvements, minor work and small and large capital projects, lessor relations, purchasing, procurement and installation, safety and security and office services including maintenance, mail and conference services and the food service and fitness center programs at the Pleasanton IT campus. Some travel will be required both within the CA Regions

and to other IT locations across the portfolio. Note: The number of campus locations, buildings, positions managed and annual costs may vary slightly between PO and KP-IT jobs. Specifics will be identified for job postings, major duties are the same.

Essential Functions:

  • Plans, develops, implements and monitors facility service activities for PO or KP-IT which support the business goals and objectives of KP-IT. This includes: small and large construction and PM&R projects, lease management, safety and security, and multiple office services. Lead a team of Facility Coordinators and external vendors in the execution of these activities. Partner with other internal Kaiser entities to deliver on projects and services when necessary. Contributes to the achievement of National Functions Facilities Services objectives including ensuing the high quality, cost-effective and efficient delivery of services to internal and external customers.

  • Hire, train, develop and manage staff of two Facilities Coordinators, one Facilities Supervisor and various support positions, both internal and external, that may include maintenance, materials, procurement and administrative staff. Monitor performance and develop action plans to ensure high levels of staff accountability and performance.

  • Manage occupancy facilities operations and office services for ten (10) buildings totaling just over 1 milion SF. Ensure effective working relationships with client, KP Regional partners, external brokers vendors and consultants and building managers.

  • Lead the Building Emergency Response Team (BERT) program for IT-s NCAL and SCAL Regions and co-lead the program across the IT portfolio. Ensure compliance with all Kaiser requirements for employee safety as well as regulatory requirements.

  • Program Lead for ergonomic program and process across the IT portfolio.

  • Support all IT programs and initiatives, as needed, to support successful implementation.

  • Ensure compliance with federal, state and local regulations relating to real estate management, safety and security,; ensure compliance with enterprise policies and procedures.

Basic Qualifications:


  • Minimum five (5) years of experience in corporate real estate management.


  • Bachelor's degree in business administration related field OR four (4) years of experience in a directly related field.

  • High School Diploma or General Education Development (GED) required.

License, Certification, Registration

  • N/A

Additional Requirements:

  • Federal and state laws and regulations related to real estate construction and contracting, environmental services, hazardous waste management and safety.

  • Proficient in customer relations, team building, conflict resolution, group dynamics, project management and budgeting.

  • Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

  • Minimum three (3) years of facility supervisory or management experience preferred.


TITLE: Facilities Services Manager

LOCATION: Pleasanton, California


External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.