Marsh & McLennan Account Handler - Commercial Insurance in Plymouth, United Kingdom

Are you interested in developing a rewarding career in which you will work to continuously broaden your capabilities and competence in supporting client accounts for Commercial Insurance? Are you seeking a role that involves managing existing client relationships whilst supporting new opportunities for revenue generation? Do you aspire to work for a global business that provides ongoing support and training towards gaining industry recognised qualifications? If you have answered yes to all of the above, then you may be interested to find out more about a new and exciting Account Handler opportunity we are currently recruiting for, here at Jelf. Why will you love this role? We are inviting a passionate and highly driven individual to join our Global Commercial Insurance Network, united by a collaborative culture that transcends business units and borders. This role is based in Plymouth and will see you working with a variety of clients across the Commercial landscape. You will be providing day-to-day Account Handling services to Commercial clients of Jelf across the UK. Working as part of the broader team, your ability to build local relationships and partnerships with clients, insurers, and the business will be essential to your success. Key Responsibilities Maintaining an existing portfolio of commercial clients in the form of dealing with day-to-day queries, broking, midterm adjustments, renewals, loan processing, etc. You will also be managing all relationships with key clients and stakeholders within the Jelf business. Ensuring documentation issued from Insurers is accurate, invoices, broking submissions, client registers, and all other administration tasks as required in a manner that is compliant with business procedures. Handling a diverse multi-class portfolio, which may include property, professional indemnity, motor fleet, cyber, management liability, etc. An essential part of the role is to be the first point of contact for clients. This includes building and maintaining excellent rapport and responding to clients’ queries in a timely and accurate manner. You will be expected to prioritise your workload and requests from clients. Undertaking any reasonable tasks requested by the Team Manager or other senior officials of the Jelf business. This includes attending internal meetings and active contribution in issues discussed to pave the way for continued success within the business. Skills & Experience Preferably demonstrable experience of working in a similar capacity for a Broker and/or Insurer - alternatively, a demonstrable interest in the sector will be essential. Good academic background supported by good grades at A-Level and/or GCSE in subjects that include Maths and English. Excellent attention to detail and organisation skills in completing assigned tasks. Excellent customer/client etiquette. Cert CII desirable, but not essential. Competent in the use of MS Office. About Us We are Jelf – award winning experts in insurance, risk management and employee benefits for businesses and individuals. Our deep knowledge of both the industry sectors and communities we serve means we can offer advice and solutions that meet our clients' needs today, anticipate what they need tomorrow, and help question if there’s an even better way. Jelf recently joined forces with Bluefin, bringing together two leading insurance brokers and client advisory businesses. A newly transformed business built on decades of experience with the same purpose, dependability and commitment to excellent service. We're also part of Marsh & McLennan Companies (MMC) – a global network of experts in risk, strategy and people. With roots dating back to 1871, MMC’s businesses have been helping clients prosper amid changing times, from the Industrial Revolution to the digital age. Our strength is our expertise and the relationships we build – powerful industry insight and total commitment to our clients and the communities we serve across the UK. And our purpose is simple: helping businesses and individuals thrive through understanding. MMC offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, pension, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. R037191-en R037191