Marsh & McLennan Account Handler - Insurance in Plymouth, United Kingdom

Are you an experienced Insurance professional with broad capabilities and competence in providing solutions to clients? Are you seeking a role that involves managing existing client relationships whilst working to continuously identify and develop new opportunities for revenue generation? Do you aspire to work for a global business that provides ongoing support and training towards gaining industry recognised qualifications?

If you have answered yes to all of the above, then you may be interested to find out more about a new and exciting opportunity we are currently recruiting for, here at Jelf.

Position Overview

We have an opportunity for an Account Handler to join our team based in Plymouth, for which we require the successful candidate to partner with colleagues to ensure the profitable handling and growth of client accounts in line with the overall client relationship management strategy, and provide effective support in the servicing and administration of a Small Business Unit (SBU) portfolio of business, where premiums typically range between £1000 - £5000 for the client.

The role will encompass all Account Handler duties, which includes, but will not be limited to; account administration, policy negotiation and client interaction.

Key Responsibilities

  • To act as the primary point of contact for the client and establish effective relationships with them

  • To renew clients in line with agreed targets

  • To achieve new business levels in line with agreed targets

  • To identify and develop new business opportunities

  • To provide accurate reports incorporating activity and results

  • To update and maintain records on core systems

  • To work closely with relevant support teams to provide excellent service to clients

    Qualifications

Skills & Experience

  • Demonstrable experience of working in a similar capacity and taking ownership of similar responsibilities for a Broker and/or Insurer.

  • Good academic background supported by good grades at A-Level and/or GCSE, in subjects that include Maths and English.

  • Excellent attention to detail and organisation skills in completing assigned tasks.

  • Excellent customer/client etiquette.

  • Cert CII desirable, but not essential.

  • Competent in the use of Acturis preferential, but not essential.

About Us

We are Jelf – award winning experts in insurance, risk management and employee benefits for businesses and individuals.

Our deep knowledge of both the industry sectors and communities we serve means we can offer advice and solutions that meet our clients' needs today, anticipate what they need tomorrow, and help question if there’s an even better way.

Jelf recently joined forces with Bluefin, bringing together two leading insurance brokers and client advisory businesses. A newly transformed business built on decades of experience with the same purpose, dependability and commitment to excellent service.

We're also part of Marsh & McLennan Companies (MMC) – a global network of experts in risk, strategy and people. With roots dating back to 1871, MMC’s businesses have been helping clients prosper amid changing times, from the Industrial Revolution to the digital age.

Our strength is our expertise and the relationships we build – powerful industry insight and total commitment to our clients and the communities we serve across the UK. And our purpose is simple: helping businesses and individuals thrive through understanding.

MMC offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, pension, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients.

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