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Allied Universal Branch Manager in Portland, Oregon

Position Overview

Manage and direct all operational, financial, administrative and staff activities for assigned district. Build and retain profitable business growth in a stand alone market. This also includes leading the delivery of services through a team of managers: Single Site Account and/or Operations Manager(s), Support Staff as appropriate to size (recruiter, trainer, administrative assistant, support manager, etc.). Depending on size, may have a District Support, District Area or Client Manager

  • Deliver world class customer service to all clients and ensure that all direct and indirect reports do the same.

  • Build Allied Universal's business, reputation and profitability through excellent customer service to our clients.

  • Oversee and manage operational, financial functions including payroll, billing, accounts receivable, scheduling, recruiting, training, etc. for the district.

  • Generate new business through partnership with assigned Business Development Manager.

  • Coach, counsel and develop personnel.


The ideal candidate will possess a Bachelor’s degree or equivalent experience plus at least 5 years of general management experience in a service industry. Contract or proprietary security services experience is highly desired. In addition, we require the following skills:

  • Proven track record of excellence in customer service and financial management (awards, top rankings, etc.)

  • Superior, world class interpersonal and communication skills as well as solid writing skills

  • Dedication to high quality customer service delivery and integrity through proven client and customer relationships

  • Proficient in web-based applications, computer systems and programs (Microsoft Word, Excel and PowerPoint), to effectively edit and create reports, database entries and presentation materials.

  • Highly effective leader with the ability to build strong relationships internally with all levels of the organization and manage under difficult service delivery timeframes

  • Willingness to attend professional networking or community events in the evenings

  • Work with all levels in the organization to identify, analyze and solve problems and create opportunities for continuous improvement.

  • Maintain confidentiality of all information and data.

  • Keep records and prepare accurate and timely feedback / reports as required.

  • Ability to deal with internal and external customers and perform multiple tasks simultaneously in a timely and professional manner.

  • Ability to work in a team-oriented management environment while focused on results.

Key Competencies: integrity, problem solving, conflict management, time management, customer focus, timely decision making, motivating and directing others


Allied Universal is an Equal Opportunity Employer committed to hiring a diverse workforce. Allied Universal will provide qualified individuals with reasonable accommodations pursuant to the Americans with Disabilities Act and/or any other applicable state or local laws. We are committed to hiring veterans and reservists. Since 2013, we have hired over 25,000 heroes.

Job ID: 2019-337322

Location: United States-Oregon-Portland

Job Category: Management