Wells Fargo Part Time Operations Processor 3 in Portland, Oregon

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Cards and Retail Services, Deposit Products Group, the Innovation Group, Treasury Management, Merchant Services, Payment Solutions, and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Its guiding principles are to start with the customer, move faster, and partner effectively.

Within the Operations team our Operations Services and Delivery team supports and provides processing activities for customer transactions, fulfillment, account maintenance and reconcilement and research for internal and external customers. Our environment is energetic and innovative; we are committed to providing superior service, and we work to achieve Wells Fargo's business goals.

The Unclaimed Property department performs a variety of operational tasks for the most complex processes relating to state unclaimed property. We are looking for a highly motivated team member that takes accountability for entire process from receipt of work to resolution and closure. This person may be responsible for incoming and outgoing calls to customers regarding reactivation or reclaiming of their accounts. You will also be responsible for talking to other Lines of Businesses and working with the escalation team to resolve customer issues. The job will include working with multiple systems so the ability to multitask is important. You will need to be able to work independently and with a sense of urgency, as the department at certain times of the year has strict deadlines. There will be times that mandatory overtime will be necessary.

Part Time Hours: 21 hours per week. Flexible with hours between 6am and 6pm Mon - Fri.

Please note the posting duration may be shortened based on job seeker volume

Required Qualifications:

  • 3+ years of operations experience

Desired Qualifications:

  • Strong analytical skills with high attention to detail and accuracy

  • Excellent verbal, written, and interpersonal communication skills

  • Ability to independently provide summary and recommendations on operational data

  • Basic Microsoft Office skills

  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities

  • Hogan experience

  • Experience meeting operational goals

  • Strong research and documentation skills

How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psc/PSEA/APPLICANTNW/HRMS/c/HRSHRAMFL.HRSCGSEARCHFL.GBL?Page=HRSAPPJBPST_FL&FOCUS=Applicant&SiteId=1&JobOpeningId=5413864&PostingSeq=1.

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.