Thermo Fisher Scientific Inside Sales Support in Portsmouth, New Hampshire

Job Description

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment, or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.

What You Will Do

  • Manage targeted customers and product inquires to further the growth of the consumables and glass business

  • Develop and participate in the implementation of sales strategies to meet or exceed revenue goals

  • Research competitor and industry activity and keep informed of new products/services and other general information of interest to customers incorporating this data in the business plan; Introduces new products and services

  • Provide product information, recommendations and documentation to end users and channel partners

  • Maintain and expand the company’s database of customer contacts within a centralized CRM system (SFDC).

  • Create and maintain a pipeline of sales opportunities

  • Provide a first line of technical support for customers

  • Process quote request – direct and third party customers

  • Make outbound calls to new and existing customers via telephone and e-mail

  • Communicate with supervisor on any customer issues or potential problems

  • Maintain accurate reporting records and files necessary for proper account management

  • Manage and negotiate pricing to control profitability

  • Constantly survey territory for organic growth and key customer lead opportunities

  • Partners with Field Account Managers in assigned territory to meet/exceed revenue goals.

  • Builds effective relationship networks inside and outside of the division

  • Respond to incoming customer communications, following through to completion while always demonstrating effective communication throughout the order/pick/pack/ship process and insuring quality customer care is implemented consistently throughout this process.

At Thermo Fisher Scientific, each one of our 55,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner, and safer.

Apply today

If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, click here at for further assistance.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.