IBM Package Consultant - SAP Hana in PRAHA, Czech Republic

Job Description

Responsibilities:

  • Assist clients in the selection, implementation, and production support of application packaged solutions. Use in-depth consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients' business environment in order to achieve client expected business results.

  • Design applications required to automate business processes and meet business needs. The resulting design may run on multiple platforms and may be composed of multiple software packages and custom components. Define best practices in the critical evaluation and selection and / or development of the software components and hardware requirements of the applications and data, and the development of the application, including evaluation and selection of development methods, development processes, best practices and tools. Responsible for applications-related quality, performance, availability, scalability, and integrity. Responsible for the functional interface to applications and for ensuring application usability.

  • Act as a role model and discharge management within a team, encouraging mutual respect and commitment. Encourage groups to work together and takes responsibility for team building to optimize performance by working with other Team Leaders, planning and managing resources to provide correct levels of cover. Set challenging but achievable team targets to match business metrics, performance standards and SLA's and manages Individual and Team Performance. Subsequently, aligns individual and team training requirements with business needs within budget guidance. Manages daily, weekly, monthly process changes which may affect the team and reacts to and resolves issues inside and where practical, outside department. Ensures Service Levels and Standards are maintained at all times, improvement of PMR resolution and respect of procedures. Ensures effective resolution of complaints, takes responsibility for final decisions on call resolution and escalation, improves backlog management. Fosters team building by encouraging individuals to share knowledge, highlighting problems or critical situations to management or team, being proactive in everything regarding team working behaviors. Represents the team at user group meetings and input to the development of new systems applications. Uses regular, effective performance reviews meetings within teams, reviewing and acting upon the weekly/monthly Operating Reports for team members. Ensures skills assessments of team members are current.

Required Technical and Professional Expertise

  • Strong professional experience with SAP (7+ years)

  • Team player

  • Exposure to latest SAP products and technologies

  • Exposure to latest products and technologies (Blockchain, AI, IoT etc.)

  • Ability to manage various tasks in parallel

  • Positive attitude, innovative thinking and strong focus to deliver

  • Excellent communication skills

Preferred Tech and Prof Experience

Exposure to latest products and technologies (Blockchain, AI, IoT etc.)

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.