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Church & Dwight Co., Inc. Consumer Relations Rep in Princeton, New Jersey

A collective energy and ambition. A place where you can make a real difference.

We’re a company that genuinely cares about our people, our products, our consumers and the environment.

Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.

United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.

Role Summary:

Work in a team based environment providing a quality experience for our consumers. Support internal and external partners to enhance and contribute to the continued success of Church & Dwight.

Responsibilities:

  • Respond promptly and professionally to consumer and professional contacts regarding all Church & Dwight consumer products.

  • Evaluate consumer contacts, review for trends and present to Management.

  • Accurately use computer system for data entry and response of all contacts.

  • Attend regular Brand Team/Business Unit Meetings to develop and maintain areas of expertise by interacting with other departments on brand matters.

  • Take initiative in researching topics through consultation with internal and external resources.

  • Support special departmental projects as needed.

  • Collaborate with Department Supervisor and Manager to develop procedures, streamline processes and document department practices.

Requirements:

Education: Bachelor’s degree from accredited institution (Consumer Relations, Marketing, Communications) preferred or High School Diploma with over one year of experience in a Consumer Relations or Customer Service.

Experience using Wilke-Thornton CRS in a Consumer Relations environment preferred.

Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities.For more information on our company, our brands and our culture visit us at http://www.churchdwight.com/

Church & Dwight is a world-leader in household and personal care products. Our global brands include ARM & HAMMER®, Batiste, OxiClean, Trojan, XTRA, Nair, First Response, Spinbrush, Orajel, vitafusion, Li’l Critters, Water Pik and FLAWLESS®. Founded in 1846, we have operations globally and are listed in the S&P 500.

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