Church & Dwight Co., Inc. Order Fulfillment Rep in Princeton, New Jersey
At Church & Dwight, we value talented professionals with a strong desire to make a positive impact in our company. As a rapidly growing organization, we are always seeking passionate and creative individuals whose action-oriented mindset will foster continued growth throughout our leading brands.
Based out of our R&D Headquarters in Princeton, NJ, the Order Fulfillment Rep will be responsible for the order fulfillment process that includes coordinating and administering proactive and effective customer service from order taking to invoicing.Responsibilities:
Customer communications, order entry and order fulfillment through interaction with external and internal customers (Sales, Marketing, Manufacturing, Transportation and Customer Service team).
Monitor and maintain accurate inventory levels and identify and communicate and resolve customer issues related to shipments.
Point of customer contact to effectively process all sales/purchase orders, to communicate status of orders and handle inquiries.
HS diploma with 5+ years of demonstrated customer service experience in a high-pressure fast-paced environment
BS degree from an accredited institution with some work experience.Skills and Competencies
Working knowledge of SAP preferred and strong MS Office skills required.
Excellent interpersonal skills that reinforce the team environment.
Strong detail-orientation, organizational and follow-up skills required.
Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities.
For more information on our company, our brands and our culture visit us at http://www.churchdwight.com/.
• Innovation-We consistently generate new ideas, thinking outside the box while remaining strategically focused. We always think in terms of possibilities, not limitations.
• Collaboration-We rely on open and honest communication to develop productive working relationships within and across our business units and functions. The mutual respect we have for our colleagues enables us to challenge each other, leading to an even more cohesive team.
• Focus-We maintain a laser-like focus on our consumers. We will grow by leveraging consumer insights on all of our brands and will continue to be industry leaders.
• Entrepreneurialism-We pride ourselves on fostering this spirit where risk-taking and action is encouraged. We are extremely competitive externally, but not internally.