Cummins Inc. Power Generation Field Service Technician in Quebec City, Canada
Power Generation Field Service Technician
Manages customer relationships to achieve sales goals and executing sales plans within an assigned sales territory or account.
Sells company products and services by developing new prospects and accounts.
Achieves sales targets and ensures customer satisfaction.
Develops relationships to generate customer goodwill and loyalty.
Conducts negotiations according to company guidelines.
Identifies, researches, and contacts prospective customers and builds positive relationships that will generate future sales and repeat business.
Responds to customer concerns about the company and its products.
Provides leadership and mentoring to less experienced sales representatives.
Drives utilization of Cummins tools and processes (i.e. Customer Relationship Management, Customer focus Six Sigma).
Electrical / Mechanical Engineering degree or equivalent
Knowledge of the power generation industry
Experience: Cummins Power Generation products an asset
Must have a valid driver’s license (driver’s abstract may be required)
Strong computer aptitude; experience with Microsoft Office
Excellent communication skills, customer service focus, maintain professional image (self workplace, vehicle)
Strong presentation skills
Advanced negotiation and selling skills
Ability to multi-task, work under pressure
Ability to travel (Canada and US)
Flexibility in hours
Responsible for identifying, profiling and calling on potential customers with the goal of power generation systems to contractors and end users while adhering to Company policies, processes and culture.
Work with the Inside Sales Support to prepare competitive quotations for the power generation division, as per specifications, meeting customers’ requirements in a timely fashion
Quote PM programs to customers
Visit sites to meet customers if necessary, providing operator instruction and advice
Quote PM program recommendations and renewals
Follow pending quotes to determine our competitive position in the market
Assist with resolution of payment or site issues as they arise
Prepare various reports including CRM as required
Travel as required
Other related duties as required
Primary Location Canada-Quebec-Quebec City-Canada, QC, Quebec, Cummins Eastern Canada
Job Type Experienced - Professional / Office
Recruitment Job Type Professional - Experienced
Job Posting Mar 13, 2018, 12:32:27 PM
Unposting Date Ongoing
Req ID: 180000XU