IBM Case Manager in QUEZON CITY, Philippines

Job Description

The HR Service Administrator has the responsibility for a process administration within a country or across several countries for one or more assigned HR processes.

Analytical and Problem Solving Skills: Above Average Ability to analyze errors/complex situations and implement appropriate solutions and preventive action plans for the team

Interpersonal Skills: Above Average ability to build rapport and effective business collaboration/relationships with key customers and contacts

Communication Skills: Average level; confident and able to communicate and influence people at all levels

Values: with unquestionable integrity, able to deal with highly personal, confidential information

Maturity: Above Average ability to maintain composure under pressure. High level of maturity and sense of responsibility.

Required Technical and Professional Expertise

Bachelor's Degree

Experience in HR / Contact Center

Fluent in English

Preferred Tech and Prof Experience

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EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.