Oracle Utilities Consulting Services | Senior Program Manager in Redwood City, California
As an acknowledged authority within Oracle, this senior-level program management position provides innovative solution leadership with significant industry-wide impact. Has wide latitude in guiding the successful implementation of an integrated business solution ensuring high quality and timely delivery within budget to the customer s satisfaction.
Analyzes business needs to help ensure Oracle s solution meets the customer s objectives by combining industry best practices and product knowledge. Effectively applies Oracle s methodologies and policies while adhering to contractual obligations, minimizing Oracle s risk and exposure. As a position of professional influence, this individual frequently operates at the leading edge of technology. This role may manage multiple projects, tracks, or phases within the program often with international deployment activity. Recommends and justifies enhancements to Oracle products to meet highly complex customer needs. Exercises creativity and independent judgment in identifying and resolving significant and unique issues and risks impacting project success. Leads high performing consulting teams on very challenging projects. As a thought leader and trusted advisor, effectively influences the most difficult customer decisions and business transformation. Ensures deliverables are acceptable, and works closely with the customer to understand and manage program expectations. This position works closely with all Oracle lines of business, partners and third-party vendors to ensure program delivery success. Enables business development efforts by providing domain expertise. Manages the scope of large-scale programs and accounts with high levels of complexity.
10 years of experience relevant to this position including 5 years of project management experience. Second-level management experience preferred; proficient at managing managers and large team. Demonstrated ability to successfully manage projects of increasing complexity with commensurate professional sophistication. Comfortable working in matrix management environment. Strong influencing and negotiation skills to deal with internal stakeholders, customers, and vendors. Product, technology or industry expertise relevant to the portfolio focus. Proficient in using selling and negotiation techniques and tools. Undergraduate degree or equivalent experience. PMI certification preferred. Ability to travel as needed.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
United States-/Remote based role with up to 75% client travel requirement/
Oracle Utilities provides the most comprehensive platform of leading-edge solutions to empower utility business transformationfrom asset operations to the customer experience. These proven, innovative solutions enable today's electric, gas, and water utilities to improve the customer experience and enhance operational efficiency. Add in the flexibility of the cloud, and utilities can more quickly adapt to the changing landscape while reducing cost and workload
Our Consulting | Professional Services Product Implementation team has an opening for a fully competent Senior Program Management professional who has a broad understanding of solutions and industry best practices in the utilities industry. This Senior Program Management position provides consistent creative and high quality solution leadership. Employs independent judgment in guiding highly complex activities involved in the successful implementation of an integrated business solution, ensuring project quality and timely delivery within budget to the customer s satisfaction. Analyzes business needs to help ensure Oracle s solution meets the customer s objectives by combining industry best practices and product knowledge. Effectively applies Oracle s methodologies, policies, and procedures while adhering to contractual obligations, thereby minimizing Oracle s risk and exposure.
As a Senior Program Director you will assist project teams with aspects of their roles. Effectively influences decisions at the executive and management levels of customer organizations. Independently resolves escalations and manages complex issues, risks and dependencies across multiple client projects. Provides oversight and strategic guidance to project delivery, including mentoring and coaching of the project manager(s). Ensures deliverables are acceptable and works closely with the customer to understand and manage project expectations. Supports business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain credibility. Ability to travel as required up to 75%.
10 years of experience relevant to this position including 5 years of full software project management experience as a Program Manager overseeing multiple projects.
Undergraduate degree or equivalent experience
Proven ability to deliver successful Program outcomes
Experience managing multiple project teams
Experience with Oracle Utilities CC&B system implementations highly desired or competing CIS systems.
Utilities industry domain experience is required.
A strong background in Project Management and Program Management, including experience developing work-breakdown structures and project plans, most notably in Microsoft Project.
Excellent client management skills and the ability to work with customers to develop and manage an implementation plan.
Experience managing complex dependencies, risks and issues across multiple projects, client organizations and third parties.
Demonstrated experience in translating customer business requirements into workable world class software solution.
Exceptional escalation management skills.
Experience developing cost estimates for Professional Services efforts, as well as presenting value propositions
Must have managed Program/Project Budgets in excess of $30 Million Dollars
Agile Methodology experience preferred
Experience creating and presenting SOW for new and existing customers
Excellent customer relationship acumen, including comfort interacting at the C level
Experience successfully delivering presentations
Excellent verbal and written communication, presentation and negotiation skills
Consulting and project management experience in a SaaS environment is a plus
PMP or other Project Management certifications is a plus
Six Sigma certification is a plus
Title: Utilities Consulting Services | Senior Program Manager
Location: United States
Requisition ID: 19000NLE
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