Allstate Experienced Auto Field Adjuster in Reno, Nevada
Experienced Auto Field Adjuster
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Job ID :
Reno, NV US
Job Category :
Where good people build rewarding careers.
Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.
Do you have a passion for helping others? Are you interested in vehicles? Do you have strong organizational and time management skills? And looking to accelerate your career at a renowned company?
Allstate Insurance Company has an exceptional career opportunity for an experienced Field Auto Technical Adjuster in Reno, NV!
Combine your skills working with people and working with vehicles!
Customers need us the most when they are involved in an accident. As an Allstate Field Auto Technical Adjuster you will play a vital role to ensure we deliver on our promise to help restore people’s lives after they’ve had a loss. You will be responsible for inspecting damaged vehicles and preparing itemized damage appraisals to return customers’ vehicles to their pre-loss condition. You will meet with customers in person to guide them through the settlement process in a caring and professional manner. You will be challenged to manage multiple cases simultaneously, and solve problems in a fast-paced working environment. You will be measured on your ability to provide accurate estimates and reach fair and efficient claims resolutions while managing costs. Your success will be rewarded with our Total Rewards package which includes base pay, benefits, and opportunities for career advancement.
Specific responsibilities include:
Delivering exceptional and courteous customer service
Investigates moderately complex files, reviews damage, takes photos, and determines reparability or total loss
Prepares damage estimates and locates parts
Prepares, reviews, reconciles and/or approves supplements
Conditions vehicles and prepares report for customer
May determine valuation of salvage
Evaluates diminished value in a basic claim
Traveling to the location of damaged vehicles and/or conducting assessments at one of Allstate’s drive-in claims centers
Accurately documenting estimates on Allstate’s state-of-the-art, computerized NextGen claims system
Providing clear, written correspondence as necessary
Working well with others in a fast-paced, collaborative environment
Achieving targeted performance goals to support Allstate’s industry-leading operational standards
Please note, there is a required 2-week training that will take place in Wheeling, IL.
High School Diploma/General Education Diploma (GED), plus three years’ experience writing estimates for an insurance carrier or in an auto body shop.OR, a four-year degree preferred with a proven record for delivering outstanding customer service.
Excellent written and verbal communication skills
Strong organizational and computer skills
Ability to be a self-starter and work independently
Previous experience using a computer estimating system such as ADP, CCC or Mitchell is a definite plus
ICAR platinum certification, ASE certification and/or an Adjuster’s license are especially desirable
Bilingual candidates are strongly encouraged to apply
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands®.
As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.
Learn more about life at Allstate. Connect with us on Twitter at http://jb.al.st/BWGk6 , Facebook at http://jb.al.st/BWGka , Instagram at http://jb.al.st/BWGlO and LinkedIn at https://www.linkedin.com/company/allstate/careers or watch a video at http://jb.al.st/BWGpG .
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.