IBM Senior Agile Transformation Coach in RESEARCH TRIANGLE PARK, North Carolina

Job Description

Who We Are

IBM Z is the World's most powerful business platform. 68% of enterprise production workloads, 80% of structured enterprise data, and 55% of all enterprise transactions, including more than 50% of the back end transactions generated from mobile enterprise applications run on IBM Z. We are embarking on an exciting journey to transform the developer experience on IBM Z by embracing disruptive technologies spanning all aspects of development, test, deployment, and monitoring.

To accomplish this transformation, we are aggressively hiring top talent for a variety of positions, including offering management, design, and development. Join us on this exciting journey, leverage cutting edge technologies at work, and deliver meaningful innovation for the platform that runs business.

Job Description

You are the lead agile coach driving an agile transformation of a worldwide product organization of +400 developers, offering managers, designers, testers, and information developers. You have led other successful agile transformations, and you are experienced in coaching leaders as well as development squads. You work with our Agile Center of Excellence to roll out the right training from our training curriculum, adapt the training to the needs of your target organization, and you do hands-on coaching of each product organization. You are passionate about agile practices and working with both leadership and teams to help them translate agile text books and training to the organizational behaviors that lead to the best results. You are comfortable working with agile teams a few years down the journey as well as teams just starting their journey, including teams developing complex systems with 99.999% uptime. You have experience rolling out Scrum teams as well as how to make Agile Scale using frameworks such as SAFe, and you are excited to work on how to combine such frameworks with IBM Design Thinking. You will report directly to the executive in charge of the product organization, and you have a fully committed management team.

Close to 50% of our development organization is in RTP, NC, with other key development centers including Toronto, Beijing, UK, Germany and Bucharest. Our strong preference is placement in RTP, NC, with 25-50% of travel to coach development teams around the world. You will share coaching with at least one other experienced coach, and you are expected to build up a network of agile champions across our product organization to ensure a sustainable transformation. As these champions become effective, your travel is expected to go down. In addition, we want you to facilitate the growth of the agile leaders/change agents within our squads through mentoring, education, and hands-on learning.

We would like you to blog, use social media, present at conferences, and share our journey with customers. We are proud of our journey and the products we are building for our customers!


  • Professional knowledge includes Agile leadership, Value-stream Mapping, Scrum, SAFe, and ideally Design Thinking.

  • Passionate about agile methodologies and practices, helping teams achieve their goals, and becoming more efficient.

  • Inspirational coach who through leading by example and teaching can show the benefits of implementing agile practices, thus driving a culture shift in the organization and generating enthusiasm about a new way of working.

  • Developers and testers relate to you as you have development & test experience and walk the walk, not only talk the talk.

  • Effective communicator and negotiator, both at team level and with the leadership team so you can effectively communicate/influence how they need to change behavior to help in the transformation, including removing roadblocks.

  • Identify gaps and pain points with key stakeholders & leadership, define their "to-be state" and then work with leadership to effectively cascade that vision throughout the organization, getting buy-in from the teams.

  • Ability to relate to, motivate, and inspire a broad organizational demographic ranging from college new hires to 30+ year career employees.

  • You understand how to apply agile in non-trivial situations and understand how to tailor your approach even when dealing with obscure languages where no open source or commercial test exist.

  • While we have teams responsible for a state-of-the art CI/CD pipeline, you understand development and test using Jenkins, Git, Artefactory, and other industry-standard tooling.

  • Apply and implement industry best practices across the organization with measurable KPIs.

  • Work with teams to adopt organizational strategies to drive agility and implement practices to create self-organizing teams that work towards a consistent set of business priorities and outcomes.

  • Implement a feedback structure to drive continuous improvement and refinements through regular and effective retrospective sessions.

  • Familiar with collaboration tools such as Aha, Trello, GitHub Issues, IBM Rational Team Concert, and Jira.

  • Use writing and social media skills to communicate both internally and externally about our journey. Our customers look for us to lead them and show a path to deliver innovative software in an agile manner.

  • You are a part of the leadership team of a very sizable organization with great financial responsibilities. You understand the value an agile transformation can have on a product organization, and you can effectively work with the leadership team to ensure we make the right trade-offs on our journey.

Required Technical and Professional Expertise

Required Technical and Professional Expertise

  • Master practitioner of Agile

  • Master coach with a solid understanding of what it takes to drive agile transformations

  • Development background

  • Proactive/Problem solving thinking

  • Self-directed and organized

  • Fluent in English

  • 2/3 years of experience in IT operations/projects

  • Familiar on usage of Connections, Box, Slack, other Whitewater tools (e.g. trello, mural, GitHub)

  • Access/Identity management experience

    Preferred Tech and Prof Experience

  • CI/CD pipeline; Jenkins, Git, Artefactory

  • Collaboration tools: Familiar with collaboration tools, such as Aha, Trello, GitHub Issues, IBM Rational Team Concert, and Jira

  • Any references you can provide from prior organizations where you have led successful agile transformations would be helpful.

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.