HCA, Hospital Corporation of America Accounts Receivable Resolution Specialist - Insurance Follow Up - Richmond Shared Services Center in Richmond, Virginia

Accounts Receivable Resolution Specialist – Insurance Follow Up - Work from Home Richmond Shared Services Center

/ Parallon // is an affiliate of Hospital Corporation of America (HCA Holdings, Inc.) and is a leading provider of healthcare business and operational services. Parallon supports healthcare providers in the areas of revenue cycle (billing, collections, and denial management), technology, patient registration, insurance verification, and health information management. / / / WORK FROM HOME – Requirements
* ON-SITE Training REQUIRED in Richmond, VA

  • Internet Connectivity requirements -At a minimum:
    • Cable or DSL /(Digital Subscriber Line)/
    • Minimum Download Speed : 1 MB/S
    • Minimum Upload Speed : 512 KB/S
    • Minimum Latency : under 90ms
  • Please contact your internet service provider for verification of the specifications listed above.

    This is a full time opportunity, Monday thru Friday from 8:30AM to 5:00PM

    Responsibilities Include (but not limited to):

  • Work insurance pools and contact insurance companies to resolve claims that are not paid in a timely manner

  • Review EOB’s, remits and payer correspondence in the course of performing account follow-up and escalate any identified issues to the appropriate area for review and response to expedite claim resolution.

  • Identify problem accounts and escalate as appropriate

  • Maintain compliance with pool completion requirements

  • Maintain required productivity and QA standards

  • Document in the patient account record to identify actions taken on the account

  • Work with patients and guarantors resolve payer requests and discrepancies to promptly resolve pending claims.

    EDUCATION • High school diploma or GED required

    EXPERIENCE • Minimum 1 year related experience required, preferably in healthcare • Experience with Medicaid/Medicare background preferred • Experience with Healthcare preferred

/ We offer a convenient location, free parking, training support, competitive compensation, and excellent benefits that include several insurance packages to choose from, paid time off for vacation, sick leave and holidays, company matching 401K. /

Job: *Other

Title: Accounts Receivable Resolution Specialist - Insurance Follow Up - Richmond Shared Services Center

Location: Virginia-Richmond-Shared Services - Richmond

Requisition ID: 08648-146909