Oracle Principal Change Management Consultant in Richmond, Virginia
Member of an expert services team who is responsible for delivering a quality solution in a timely manner, on budget and to a client*s satisfaction. Responsible for delivering a set of services and key deliverables that match customer specifications. Key responsibilities include the development, testing, and launching of marketing programs.
Senior consulting member of the Expert Services team who provides expert services both as an individual and a team member. Takes direction from senior team members and management to ensure quality marketing deliverables for Oracle customers. Has advanced subject matter expertise in marketing programs and campaigns. Has the ability to develop, coordinate, test, and launch standard/advanced interactive marketing programs using the Oracle Marketing platform for on-time, on-budget, and error free project deliverables. Takes an active role in guiding junior team members and leading projects. Can actively manage and resolve customer escalation, project scope issues, and technical challenges. Reviews project requests from clients to determine how to implement using established processes and best practices, or scope production specifications for custom projects.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
Oracle ChangeNavigation Consultant
When you join Oracle Consulting as a Change Navigation professional, youbecome part of a small, fast growing team charged with re-energizing how wehelp our customers plan, manage and sustain organizational change. Delivering in the Cloud will be vastlydifferent from traditional system implementations and so will our changepractice.
Our customers are asking Oracle Consulting to a build a change practicethat simplifies the journey to Cloud-enabled workforce while increasing thepace of key stakeholder engagement and reducing the cost of end users adoption.
Right now, you get the chance to be at the forefront of building theChange Navigation team, the methodology, the assets and customer base. We are looking for talented, energetic,individuals with a knack for designing solutions, building customerrelationships, solving problems and engaging with social media.
- Your primary responsibilities will align with our own organizational transformation: Delivery Excellence, Customer Experience and Developing Top Talent
o Plan, develop and execute the Change Navigation deliverables such as the Change Navigation Strategy, Communication Plan, End User Enablement Plan and Change Connector
o Exceed customer expectations by developing and delivering outstanding communications, presentations, analysis, creative thinking and solutions.
o Contribute to knowledge sharing, team development, team morale and coaching
Contribute to our methodology and IPto continually improve our capabilities
Create new Change Navigationinnovations
A Day in the life:
Plan: Consultants will assist in developing theoverall Change Navigation strategy, communication plan, training plan andtransition plans for their projects. Consultants who demonstrate proficiency in developing the strategy andplanning deliverables will be given the opportunity to lead this work withsenior management oversight.
Analyze:Consultants will assist in analyzing the effectiveness of the change effort atkey milestones leading up to the implementation date. They will present theresults to client leadership and assist with making recommendations to improveunderstanding and buy-in of the anticipated changes.
Execute:Consultants will execute the change strategy by leading the developing of thechange impact assessments, execute the communication plan by writing thecontent and coordinating with Oracle University on the end user enablementsolutions. Consultants will be viewed astrusted advisors by our customers by delivering excellence, clearly communicatingthe methodology, action items and recommendations and exceeding customerexpectations.
Build thepractice: Consultants will help buildthe Change Navigation practice by contributing to methodology, assets,knowledge sharing and developing talent. Consultants will occasionally lead internal practice calls, learningsessions and talent development.
To be successful in this role, you:
Possess 2-4 years of management consulting changeleadership experience
Have a curious mind and demonstrate a passion forcustomer service, delivery excellence and developing talent
Are self-starter, confident, driven with strongorganizational skills
Have exceptional verbal and written communicationskills and ability to build rapport
Have excellent presentation skills coupled withan ability to communicate complex ideas in a simple manner
Have a proven ability to work with uncertaintyand solve problems
Are able to travel up to 75%
Title: Principal Change Management Consultant
Location: United States
Requisition ID: 19000KR1
- Oracle Jobs