Oracle Technical Writer in Richmond, Virginia
Creates, develops, plans, writes and edits operational, instructional, maintenance, test or user manuals for paper, multimedia or web-based publications. Contributes to the timely design, production and delivery/completion of product documentation and document sets.
As a member of the technical writing division, you will design, create and deliver whole product documentation sets and/or related courseware. Edit, organize and direct the work activities of other technical writers and staff. Plan the format, arrange the layout of publications and edit work for conformance to publication standards and specifications.
Duties and tasks are varied and complex utilizing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel. BS or MS degree or equivalent experience relevant to functional area. 4 years of software engineering or related experience.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
Oracle s GBU Cloud Servicesteam is building new Infrastructure-as-a-Service technologies that operate athigh scale in a broadly distributed multi-tenant cloud environment. Ourcustomers run their businesses on our cloud, and our mission is to provide themwith best-in-class compute, storage, networking, database, security, and anever-expanding set of foundational cloud-based services.
We seek top-notch,very senior technical writers with deep cloud infrastructure knowledge andexperience documenting Internal Tools, APIs, and SDKs. As an early member ofthis technical content team, you will have significant influence on technicalcontent strategy in all areas, including authoring environments, integrationwith engineering workflows, automation tooling, and style guide development.You will also collaborate closely with our state-of-the-art user experienceteam to go beyond traditional forms of product documentation to deliver aground-breaking overall user experience.
These are excitingtimes in our space - we are growing fast, still at an early stage, and workingon ambitious new initiatives. At Oracle GBU Cloud Services, you can havesignificant strategic and technical impact by helping to build innovativetechnical content from the ground up. If you enjoy a challenge and seek toinfluence your work and working environment, this may be the opportunity foryou.
Work closely with engineers and product managersas Internal Tools, APIs, and SDKs aredeveloped to author documentation in real time
Deliver accurate customer-facing documentation on time and with a high degree of quality
Contribute to strategic initiatives aroundauthoring environments, development processes, and automation tooling
Work closely with other members of the technicalcontent team to ensure consistency in workflow andwriting style
Collaborate with the user experience team toensure that technical content including documentation, contextual help, UItext, and other forms of assistance are discoverable, usable, and pleasing tothe customer
7 years of experience
Experience developing Internal Tools,APIs, and SDK documentation
Knowledge of cloud infrastructure conceptsand technologies
Knowledge of HTML, CSS andexperience with structured writing
Impeccable written English skills
Strong team player with outstandingcommunication, organization, and interpersonal skills. We believe the HOW is asimportant as the WHAT.
A history of fearless hands-on investigationand product use and a strong customer advocatementality
Comfort with agile, swiftly changing,dynamic software development situations
Ability to learn new technologies quickly
Ability to establish and follow style and usageguidelines
Ability to drive, follow, and evangelizecross-team processes
Familiarity with software localization andaccessibility guidelines
Understanding of transformation engines andcontent management systems
Experience using distributed source codemanagement systems, such as Git
Experience using enterprise-grade bug trackingsystems, such as JIRA
Experience and commitment to capturing and maintaininginstitutional knowledge
A Bachelor s degree in a writing-intensive field,or significant work experience in startups or fast-paced enterprise technologydevelopment environments
People management experience or leadership of asignificant documentation team effort
Basic Knowledge of Data Center Operations,Including: Infrastructure Provisioning, Monitoring, Backup and Restore, andSecurity.
Experience translating complex technicalprocesses into straightforward end user guidance and instructions
Ability to write code samples and create processflow diagrams.
Oracle is an EqualEmployment Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,national origin, sexual orientation, gender identity, disability and protectedveterans status or any other characteristic protected by law.
Job: *Product Development
Title: Technical Writer
Location: United States
Requisition ID: 18001585