Bank of America Senior Customer Service Representative in Riverside, Rhode Island
Provides support to employees and vendors related to Accounts Payable related inquires. Uses computerized system for tracking, information gathering, and/or troubleshooting. Must have good communication and problem solving skills. May research issues or transfer to research functions. Handles calls related to the systems and processes of the Accounts Payable department, from procurement through payments. Calls predominantly routine, but may required deviation from standard screens, scripts and procedures.
Candidate must have excellent verbal communication and problem solving skills, and desire to provide excellent customer service.
The Ideal Candidate will be or have:
Attention to detail
Excellent Oral and written communication skills
Time Management skills
Desire to succeed
Problem solving capabilities
Adept to client service, flexible, and adaptable
Experience with Microsoft Office Products(Word, Excel, PowerPoint, Outlook)
BA or BS Degree
Bilingual Spanish or Portuguese
Posting Date : 04/12/2018
Riverside, RI, 3400 Pawtucket Ave (RI1530),
- United States
Travel : No
Full / Part-time : Full time
Hours Per Week : 40
Shift : 1st shift
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