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Vinnell Arabia Quality Control and Mission Assurance Officer in Riyadh, Saudi Arabia

Job Category US Job Only

Position Quality Control and Mission Assurance Officer

Req Code 2660-009


Grade 4-L1

Basic Functions The Quality, Safety & Mission Assurance Officer will focus on the development, implementation and supervision of multiple programs within the Quality Management System , process efficiency and effectiveness evaluation, identification of systemic issues, recommendations for preventive actions, implementation of corrective actions, and participation in the administration of the Ministry of National Guard Preventive/Corrective Action Review Board . This position will report directly to the Deputy Manager, Translation Branch with a concurrent requirement to maintain a reporting relationship with Vinnell Arabia QSMA Director. The Translation Branch Quality and Mission Assurance Officer will be responsible for driving and improving program quality performance across the full spectrum of Translation Branch operations in Vinnell Arabia.

Major Duties and Responsibilities ​A. Duties/responsibilities:

  1. Works closely with the Translation Branch management teams to support performance issue resolution and risk identification/ mitigation.

  2. Identify programmatic performance issues and recommends/implements improvements to Translation Branch leadership.

  3. Collaborates and operationalizes processes and systems, and conceptualizes and develops solutions to improvement performance.

  4. Collaborates with the Chief, Linguistics and Training Development and coordinates individual and collective training.

  5. Leads multi-functional workgroups, as required.

  6. Identify systematic trends through data analysis, including predictive analysis.

  7. Present effective oral and written presentations to executive level management.

  8. Responsible for supporting knowledge management and data collection and sharing in accordance with TB procedures and work instructions.

  9. Responsible for compliance with Vinnell Arabia policies and standing operating procedures (SOPs).

  10. Responsible for contract compliance with respective paragraphs of the Performance Work Statement.

  11. Performs other duties, as required.

B. Independence:Performs duties under supervision and guidance of Translation Branch Deputy Manager, performs within broad objectives with significant choice of methods/procedures.

C. Supervisory Responsibilities: None

Minimum Qualifications

A. Education Level:BS/BA degree or equivalent experience in the field of Quality Assurance Systems. Preferred: Master’s Degree. Preferred: Certified Six Sigma Green Belt or Black Belt.

B. Experience:5 years minimum of Program Management, Mission Assurance and/or Quality Assurance. Knowledge and experience in the full lifecycle of risk and opportunity management. Experience in developing performance predictive metrics. Strong measurement and analysis skills. Experience with the development of staff professional performance and production standards. Working knowledge of or experience with a Quality Management System that includes Quality, Supplier, Systems and Program Assurance processes consistent with international QMS standards. Preferred: Experience with translation and professional development training organizational needs. Experience with ISO9001/AS9100/AS9110, including audit performance.

C. Specific knowledge, skill, and ability requirements:Must have a practical knowledge in leading and driving change into an organization with successful, quantified business results. Knowledge of Root Cause Corrective Analysis techniques. Excellent oral and written communication skills. Ability to teach, mentor, and develop training materials for Risk and Opportunity Management. Working knowledge of or experience with configuration and data management. Possess a Driver’s License.