WindStream Communications Client Account Manager II in Rochester, New York
Responsibilities included but are not limited to: * Delivers sales management to existing customers by assessing past, present, and future customer needs; analyzing customers’ business model; and offering additional product lines to support further business.
Executes additional sales by understanding customer operations requirements; analyzing buying patterns; bundling relevant services; and focusing on timing and cost.
Responds to customer requests by collaborating with internal business partners; coordinating with technical support; and offering assistance during product changes.
Maintains relationships with existing customers by following-up on a continuous basis (pre-post installation); inviting clients to conferences; and providing adaptable products for current platform.
Processes product renewals and retention of existing customers by building customer rapport; conducting specific customer product analysis for expiration; and following customer industry trends for enhancements to existing product platforms.
Responsible for pipeline management of sales opportunities in Saleforce.com CRM including generation of accurate sales forecasts and attainment of assigned quotas.
Travel as required for the position and company needs
College degree or equivalent and 2 years professional level job related experience (inside or direct sales experience); or 6 years professional level equivalent related experience; or a combination of education and related professional level experience required.
Possess strong interpersonal skills such as listening, verbal communications, and writing skills
Primary Location: *US-New York-Rochester
Job Category: *Sales
EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer. Windstream is a drug-free workplace.
Requisition ID: 18000786