WindStream Communications Client Account Manager II in Rochester, New York

Responsibilities included but are not limited to: * Delivers sales management to existing customers by assessing past, present, and future customer needs; analyzing customers’ business model; and offering additional product lines to support further business.

  • Executes additional sales by understanding customer operations requirements; analyzing buying patterns; bundling relevant services; and focusing on timing and cost.

  • Responds to customer requests by collaborating with internal business partners; coordinating with technical support; and offering assistance during product changes.

  • Maintains relationships with existing customers by following-up on a continuous basis (pre-post installation); inviting clients to conferences; and providing adaptable products for current platform.

  • Processes product renewals and retention of existing customers by building customer rapport; conducting specific customer product analysis for expiration; and following customer industry trends for enhancements to existing product platforms.

  • Responsible for pipeline management of sales opportunities in CRM including generation of accurate sales forecasts and attainment of assigned quotas.

  • Travel as required for the position and company needs

    Minimum Requirements:

    College degree or equivalent and 2 years professional level job related experience (inside or direct sales experience); or 6 years professional level equivalent related experience; or a combination of education and related professional level experience required.

    Possess strong interpersonal skills such as listening, verbal communications, and writing skills

Primary Location: *US-New York-Rochester

Job Category: *Sales

EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer. Windstream is a drug-free workplace.

Requisition ID: 18000784