Pitt Ohio OS&D Clerk in Rock Island, Illinois

Description/Job Summary

Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future! We offer competitive salary and a great benefit package in an exciting, rewarding industry.

Dohrn is currently seeking an OS&D Clerk at our Corporate office in Rock Island, IL.

ESSENTIAL DUTIES

  • Daily telephone and written communication with internal and external customers

  • Locate missing freight and overages, shortages, and damaged freight

  • Monitor the OS&D webs 4.5 hours daily in addition to answering the OS&D and Driver lines

  • Review manifests, bills of lading, delivery receipts, and drivers' green sheets

  • Assist terminals in regards to all OS&D freight

  • Research mis-delivered freight and ensure it gets delivered correctly

  • Request dispositions, re-delivery charges, and re-consignment charges to ensure freight keeps moving to its destination

  • May assist with customer service/pick up calls and set appointments as needed

  • Other duties as needed

  • MINIMUM REQUIREMENTS*

  • High School completion or equivalent

  • Computer skills including Microsoft Office

  • Ability to multi-task in a fast paced environment

  • Detail-oriented, problem-solver, self-motivated

  • Excellent verbal and written communication skills

  • Ability to establish and maintain great relationships with customers

  • Ability to work in a team as well as individually

  • Excellent attendance

  • WORKING CONDITIONS/PHYSICAL DEMANDS*

  • Primarily sedentary work, which involves sitting most of the time

  • May be occasionally required to exert up to 20 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects

  • The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc;

  • Visual Acuity including regular use of items including a computer screen or monitor

  • Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers

  • Talking and hearing required to communicate with and listen to others to share or receive information; May be occasionally exposed to noise including telephone, office machinery, and conversations of others