Kaiser Permanente Group Product Manager - Rockville Regional Offices in Rockville, Maryland
The Group Product Manager is responsible for developing and driving key product strategies for Kaiser Permanente. Supporting the region's strategic goals, the Group Product Manager also drives the day to day management of the portfolio by managing the ongoing analysis of all product lines to improve performance across key metrics including membership, revenue, margin, and administration.
Responsible for managing the strategy and performance of a product line or product family in support of the region's profitability and membership goals. This also includes the facilitation of corrective actions to support financial and operational performance.
Creates and manages product portfolio roadmap. Engages key stakeholders in the development and manages the execution of the roadmap.
Works with product managers to develop product plans that contain initiatives and strategies that align with regional goals and drives to make impactful improvements to product desirability.
Manages the region's portfolio planning process across specific lines of business. Interacts with national and regional partners to ensure alignment and feasibility.
Engages sales and account management and market research to support the development of new product solutions across the portfolio and/or determine enhancements.
Manages the development and implementation of new products and/or enhancements as appropriate. Reviews all requirements documents and supporting information developed by the product management team and supports the review of functional requirements as necessary. Ensures product enhancements, initiatives, and strategies are implemented consistent with agreed upon timelines and milestone dates. Oversees weekly progress in key project initiatives. Reports out on key metrics associated with the product dashboard. First point of resolution/escalation if there are product performance issues.
Collaborates with business line managers to ensure product strategies are aligned and integrated with business line strategies across all 4ps (product, price, place and promotion). Drives to ensure messaging, distribution channels, and pricing for products are in line with market needs and expectations.
Supervises product manager(s) and provides mentoring and coaching.
Manages relationships with internal departments and external vendors/partners as appropriate.
Ensures contractual compliance with benefit filings and other regulatory issues.
Performs other duties as directed.
Minimum eight (8) years of relevant health insurance experience in product development/management, benefit administration, and/or the selling of health insurance products.
Minimum ten (10) years of relevant health insurance experience in product development/management, benefit administration, and/or the selling of health insurance products in lieu of a 4 year degree,.
Minimum five (5) years of experience in leading complex, interdisciplinary projects to a timely completion is required.
Minimum five (5) years of experience with spreadsheets (Excel), presentation graphics (PowerPoint), and word processing (Word) tools required.
Minimum three (3) years of experience in supervising professional staff required.
- B.S. degree in business or healthcare management (or related field) or in lieu of a degree ten years of relevant health insurance experience in product development/management, benefit administration, and/or the selling of health insurance products.
License, Certification, Registration
Knowledge of insurance regulatory and contractual requirements
Strong leadership skills
Excellent written and oral communications skills are required.
Comfortable presenting to executives in large forums
Ability to deal effectively with multiple clients is required.
Ability to effectively interact with a diverse workforce and cross functional groups required.
Strong analytical skills.
Masters degree in business, health care or a related field.
Knowledge of various analytical methods and statistical techniques, including membership and utilization forecasting, budgeting, financial analysis, and decision analysis under uncertain conditions preferred.
Knowledge of current health care marketplace dynamics and Kaiser Permanente's position in the market preferred.
Knowledge of Kaiser Permanente operations, sales, and marketing processes and strategies preferred.
TITLE: Group Product Manager - Rockville Regional Offices
LOCATION: Rockville, Maryland
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.