Oracle Principal Technical Writer (JoinOCI_Docs_Training) in Sacramento, California

Principal Technical Writer (JoinOCIDocsTraining)

Preferred Qualifications

Oracle’s Cloud Infrastructure team is building new Infrastructure-as-a-Service technologies that operate at high scale in a broadly distributed multi-tenant cloud environment. Our customers run their businesses on our cloud, and our mission is to provide them with best-in-class compute, storage, networking, database, security, and an ever-expanding set of foundational cloud-based services.

We seek top-notch, very senior technical writers with deep cloud infrastructure knowledge and experience documenting APIs and SDKs. As an early member of this technical content team, you will have significant influence on technical content strategy in all areas, including authoring environments, integration with engineering workflows, automation tooling, and style guide development. You will also collaborate closely with our state-of-the-art user experience team to go beyond traditional forms of product documentation to deliver a ground-breaking overall user experience.

These are exciting times in our space - we are growing fast, still at an early stage, and working on ambitious new initiatives. At Oracle Cloud Infrastructure, you can have significant strategic and technical impact by helping to build innovative technical content from the ground up. If you enjoy a challenge and seek to influence your work and working environment, this may be the opportunity for you.

Job Responsibilities

  • Work closely with engineers and product managers as APIs and SDKs are developed to author documentation in real time

  • Deliver accurate customer-facing documentation on time and with a high degree of quality

  • Contribute to strategic initiatives around authoring environments, development processes, and automation tooling

  • Work closely with other members of the technical content team to ensure consistency in workflow and writing style

  • Collaborate with the user experience team to ensure that technical content — including documentation, contextual help, UI text, and other forms of assistance — are discoverable, usable, and pleasing to the customer

Qualifications

  • 7 years of experience

  • Experience developing API and SDK documentation

  • Knowledge of cloud infrastructure concepts and technologies

  • Knowledge of XML and HTML and experience with structured writing

  • Impeccable written English skills

  • Strong team player with outstanding communication, organization, and interpersonal skills. We believe the HOW is as important as the WHAT.

  • A history of fearless hands-on investigation and product use and a strong customer advocate mentality

  • Comfort with agile, swiftly changing, dynamic software development situations

  • Ability to learn new technologies quickly

  • Ability to establish and follow style and usage guidelines

  • Ability to drive, follow, and evangelize cross-team processes

  • Familiarity with software localization and accessibility guidelines

  • Understanding of transformation engines and content management systems

  • Experience using distributed source code management systems, such as Git

  • Experience using enterprise-grade bug tracking systems, such as JIRA

  • Experience and commitment to capturing and maintaining institutional knowledge

  • A Bachelor’s degree in a writing-intensive field, or significant work experience in startups or fast-paced enterprise technology development environments

Extra Credit

  • People management experience or leadership of a significant documentation team effort

  • Knowledge of REST principles and design

  • Experience with DITA

  • Ability to write code samples in Java

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Interested candidates should send resumes directly to: jason.nowell@oracle.com

Detailed Description and Job Requirements

Creates, develops, plans, writes and edits operational, instructional, maintenance, test or user manuals for paper, multimedia or web-based publications. Contributes to the timely design, production and delivery/completion of product documentation and document sets.

As a member of the technical writing division, you will organize and prepare information for publication and develop publication concepts for the best communication of subject matter. Review technical information prepared by other staff members for clarity and content. Take an active role in the definition and evolution of standard practices and procedures.

Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 7 years of software engineering or related experience.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Oracle will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco's Fair Chance Ordinance.

Job: Product Development

Location: US-CA,California-Redwood City

Other Locations: US-CA,California-Santa Clara, US-CA,California-San Francisco, US-CA,California-Oakland, US-WA,Washington-Seattle

Job Type: Regular Employee Hire

Organization: Oracle