American Water Water Conservation Rep in Sacramento, California

Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs over 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 46 states and Ontario, Canada. To learn more about American Water and additional career opportunities, visit www.amwater.com.

Primary Role

Provide administrative and technical support of water efficiency and conservation programs to ensure compliance with pertinent state and / or federal regulations. Assists in implementation of successful and cost- effective programs that reach target goals.

Key Accountabilities

Duties may include, but are not limited to, the following:

Respond to customer inquiries and complaints regarding excessive watering, water waste, and general water conservation questions including rebates and programs.

Perform field investigations of high water use complaints, water leak investigations, and conduct water use efficiency survey’s on residential and small commercial customer accounts.

Conduct water waste patrols and provide routine field service in support of the Water Conservation Department including delivery of door hangers, literature Distribution and special service orders.

Assists Manager, other business leaders and colleagues with special conservation projects in the residential, commercial and institutional customer sectors.

Assists with general administrative tasks associated with the various conservation programs and special grant projects.

Assists in planning and organizing California American Water's participation and Company booth at local events (as applicable), as well as, outreach campaigns.

Distributes water conservation information at scheduled, community events, schools, and other events upon request.

Provides requested water usage data for customers participating in survey programs managed by outside consultants and to Manager for pilot study and grant projects.

Knowledge / Skills

Knowledge:

Knowledge of MS Office Suite products.

Water Conservation methods and techniques including basic landscape design and installation, basis understanding of irrigation systems; basic understanding of interior plumbing.

Skills:

Ability to interact with customers on conservation issues and conservation program options in a clear and professional manner, both orally and in writing.

Understand and carry our written and oral directions; maintain accurate and up-to-date records; complete forms clearly and in detail; able to perform basic arithmetic calculations.

Ability to work independently and exercise sound judgement.

Competencies

Functional / Technical Skills

Learning on the Fly

Organizational Agility

Problem Solving

Time Management

Experience / Education

Experience:

2-3 years’ work experience in water conservation or related water field.

Education:

Requires a high school diploma or GED typically combined with post high school education, training and certification.

Water Efficiency Certification strongly preferred

Work Environment

Indoor office environment

Outdoor work during seasonal heat and cold, and other adverse weather conditions

Travel Requirements

Occasional travel to regional meetings and/or other American Water districts.

Other

Work outdoors in all types of weather; walk long distances, balance, stoop, kneel, bend while performing field inspections, identify safety hazards, observe safety rules, assess hazards associated with entering private residences, residential yards and businesses; lift and carry materials and equipment necessary up to 40 pounds.

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