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Rite of Passage Head of Service in San Andreas, California



The Head of Service works as the primary clinical supervisor of two or more STRTP Homes. Primarily responsible for all clinical functions to ensure that treatment continuity is maintained for students and families. The Head of Service is primarily responsible for assessing student mental health needs, supervising the activities of the clinical staff, case managers, and student interns that provide individual, group and family therapy. Oversees all specialty mental health programming at the STRTP.


  • Ensure that the Specialty Mental Health Services at the STRTP are being provided in compliance with all protocols and applicable laws and regulations.

  • Ensure that all required documentation, including Medi-Cal billing information, is completed and submitted on time.

  • Ensure that all STRTP residents receive appropriate mental health treatment services.

  • Monitors students with a mental health diagnosis and who may or may not be receiving psychotropic medications.

  • Ensure that all residents placed in ROP STRTP fall within the specified criteria.

  • Review all residents’ progress notes no less than every seven calendar days

  • Ensure that sound clinical practices and procedures are followed.

  • Supervises the intake assessment process and ensures that intake assessments reports are developed within regulatory timeframes

  • Ensure that each resident’s Needs & Services Plan is reviewed and/or updated within the specified time-frames.

  • Adhere to established agency and accreditation regulations and standards

  • Attend Child Family Team Meetings with other site leadership

  • Monitor and review staff progress notes including Medi-Cal documentation through the designated system to ensure audit-level quality

  • Provide and support training on clinical topics as needed

  • Contribute to data collection and quality improvement efforts for the STRTP

  • Provision of direct services as determined by Clinical Director

  • Provide leadership representation for ROP in relationships with community partners

  • Performs proper safe physical management techniques when situations require and completes reporting procedures and documentation.

  • Provides conflict de-escalation and mediation involving youth, as needed.

  • Maintains thorough and accurate records, files, correspondence, and statistics; completes necessary documentation

  • Attends meetings and participates with Rite of Passage staff, Orange County, social workers, clinical staff and parents/guardians on methods to effectively work with the youth in the program.

  • Understands basic principles of Title 22 Standards of STRTP

  • Interacts in a positive manner with the youth’s family members.

  • Treats others with respect and confronts negative behavior

  • Encourages and supports the youth’s academic, vocation, athletic and treatment participation. 25. Ensures compliance with standards and security safeguards such as room checks; suicide watch protocols, Prison Rape Elimination Act Policies, and Procedures, removal of dangerous items and youth count responsibilities

  • Acts as a positive role model: guiding youth and facilitating appropriate behavior about daily living skills, self-care, personal interaction, social relationships, and constructive time management.

  • Personally responsible to maintain appropriate professional boundaries with youth and staff; responds to youth and staff in a professional and courteous manner; observes and adheres to confidentiality standards.

  • Follows all policies and procedures regarding attendance, including punctuality and notification.

  • Maintains and promotes the cooperative, harmonious, teamwork environment ROP strives to promote within the workplace; maintains and promotes an atmosphere of dignity and respect in line with the philosophy and policies of Rite of Passage.

  • Ensures the highest standards are maintained to prevent illegal, unethical, or improper conduct and to ensure the program remains in compliance with agency licensing and Rite of Passage policies and procedures.

  • Assists with the correction of deficiencies and quality improvement efforts.

  • Attends and participates in all required meetings.

  • Responsible for evaluations, commendations, reprimands and dismissals regarding supervised staff if applicable

  • In conjunction with the Clinical Director reviews, revises and approves time and attendance in the system for supervised staff, if applicable.

  • Completes minimum 40 hours annual training in following areas: trauma-informed approaches, suicide prevention, preventing and managing assaultive and self-injurious behaviors, culture competence, communication skills, confidentiality, client rights, and civil rights, monitoring and documenting psychotropic medications and side effects and other agency required training. Notifies supervisor if annual training hours are deficient.

  • Ensures the safety, health, and welfare of staff and students at all times.

  • Other duties as assigned, verbally or in written form


  • Must maintain professional licensure (LMFT, LCSW, Licensed Psychologist)

  • Must have a Master's Degree in Social Work or Human Services

  • Experience working with people in crisis

  • Obtain the appropriate number of CEUs each year to maintain licensure and training hours

  • Must be at least 21 years of age.

  • Must meet all state licensing requirements as required by a specific site.

  • If required to operate a company vehicle during the course of employment, must meet the requirements to be an eligible ROP driver. Must possess a current State Driver’s License and have an acceptable driving record for the past three (3) years.

  • Ability to pass a criminal background clearance check, drug screen, physical and TB test.

  • Ability to utilize resources available to complete assigned projects.

  • Ability to prepare written reports and correspondence.

  • Ability to understand and follow verbal and written instructions.

  • Ability to effectively communicate, verbally and in writing.

  • Able to work in excess of 40 hours per week with the possibility of a varied schedule.

  • Must be able to maintain a high level of confidentiality.

  • Must have excellent organization and time management skills.

  • Ability to build and maintain positive internal and external relationships.

  • Ability to provide exemplary customer service to all employees and outside constituents.

  • Ability to function independently and as a member of a team in a multi-task environment.

  • Must be flexible and able to handle multiple priorities, with the ability to adjust to high pressure and rapidly changing business conditions.

  • Proficient in the use of computers and associated software.

Rite of Passage is a leading national provider of programs and opportunities for troubled and at-risk youth from social services, welfare agencies and juvenile courts. For over 30 years, we have developed and operated a continuum of programs based on the needs of youth and our placing agencies. With our emphasis on evidence-based practices and positive skill development, combined with our supportive therapeutic approach, our organization is highly respected by industry experts as a highly effective solution for our youth. Rite of Passage has locations across the nation! We are an organization that has a long, proud history of improving the lives of youth. Since 1984, over 25,000 youth have entered and completed our programs. Rite of Passage has built its reputation on running life changing educational treatment programs that positively contribute to the community and valuing the contributions of its staff.

Our employees are dedicated, passionate individuals that are committed to inspiring positive change. Join our qualified team and become a part of something great. Becoming a member of the Rite of Passage team is more than just a job, but an opportunity to create a meaningful career within a mis­sion driven company.




  • Innovative: Consistently introduces new ideas and demonstrates original thinking

  • Functional Expert: Considered a thought leader on a subject

  • Enthusiastic: Shows intense and eager enjoyment and interest

  • Leader: Inspires teammates to follow them

  • Team Player: Works well as a member of a group

  • Loyal: Shows firm and constant support to a cause

  • Thought Provoking: Capable of making others think deeply on a subject

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

  • Dedicated: Devoted to a task or purpose with loyalty or integrity



  • Goal Completion: Inspired to perform well by the completion of tasks

  • Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business

  • Financial: Inspired to perform well by monetary reimbursement

  • Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

  • Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

  • Job Security: Inspired to perform well by the knowledge that your job is safe

  • Self-Starter: Inspired to perform without outside help

  • Peer Recognition: Inspired to perform well by the praise of coworkers

  • Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization



  • Masters or better in Human Services

  • Masters or better in Social Work

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)