HCA, Hospital Corporation of America Registrar in San Antonio, Texas

Registrar

JobSummary–TheRegistrarisresponsiblefortimelyandaccuratepatientregistration.Interviewspatientsfor allpertinentaccountinformationandverifiesinsurancecoverage.

  1. Methodist Medical Center @ 7700 Curl Drive

    • Methodist Specialty & Transplant Medical Center @ 8026 Floyd Curl Drive
    • Methodist Ambulatory Surgery Medical Center @ 9150 Huebner Road
    • Metropolitan Methodist Medical Center @ 1310 McCullough Ave
    • Methodist Stone Oak Medical Center @1139 East Sonterra Bvd
    • Northeast Methodist Medical Center @ 12412 Judson Road, Live Oak TX 78233
    • Methodist Texsan Medical Center @ 6700 West IH

    Supervisor**–PatientAccessManager/Supervisor

    Supervises*–*notapplicable

Duties(included butnotlimitedto):


· Interviewpatientsatworkstationoratbedsidetoobtainallnecessaryaccountinformation.Bed-sideregistrationperformedutilizingcarts/computersonwheels

· FollowAIDETguidelinesinallinteractionswiththepatient

· ProvideexemplaryCustomerService

· Ensurechartsarecompletedandaccurate

· Verifyallinsuranceandobtainpre-certification/authorization

· Calculateandcollectpatientliabilityamounts

· Ensurethatallnecessarysignaturesareobtainedfortreatments

· Answersanyquestionsandexplainspoliciesclearly

· Processpatientchartsaccordingtopaperworkflowneedsandestablishedproductivitystandards

· Welcomepatientandfamilymembersinaprofessionalmanner.Contactthenursingstaffforemergencymedical needsandanswerpatientandvisitorquestions

· Interviewincomingpatients,his/herrelatives,orotherresponsibleindividualstoobtainidentifyinganddemographicalinformationwithinsuranceandfinancialinformation

· AssignInsurancePlans(IPlans)accurately

· SearchMPIcompletelyandassignthecorrectmedicalrecordnumber.NotifyHIMforanyduplicateunit numbers

· Verifyinsurancebenefitsanddeterminespre-certification/authorizationstatusviaon-lineorother resources.Ifpre-certification/authorization/notificationofadmissionisrequiredandhasnotbeenobtained, initiateviaPassport,on-lineorphonecall.-Enterallinformationandauthorization/referralnumbersintotheregistrationsystem. · Secureallsignaturesnecessaryfortreatments,releaseofmedicalinformation,assignmentofinsurancebenefits,and paymentofservicesfromlegallyresponsibleparties.Obtaincopiesofnecessaryidentificationandinsurancecards.

· Understand/explainpoliciesregardingservices,pricing,insurancebilling,andpaymentofaccount.Requestfullorpartial paymentforservicesrenderedaccordingtocollectionpolicies.

· FollowsallguidelinessetforthintheCashHandlingpolicy.Producepaperworkoneachpatientfordistributiontoappropriatedepartments.

· Cross-trainedtoregisterpatientsinanyregistrationarea

· Workwithphysicianofficesandancillarydepartments,providinginformationwhennecessaryorforwardingrelevant documents

· Scanappropriateorderin FrontOfficeScanning.

· Escortpatienttohis/herdestinationorreferspatienttoanavailabletransporter

· Activateallpre-registeredpatientsthathavereportedforservice

· Meets/exceedsperformanceexpectationsandcompletesworkwithintherequiredtimeframe.

· Practiceandadheretothe“CodeofConduct”philosophyand“MissionandValueStatement”

· Otherdutiesasassigned

KNOWLEDGE,SKILLS&ABILITIES

· Communication-communicatesclearlyandconcisely,verballyandinwriting.Thisincludesutilizingproperpunctuation,correct spellingandtheabilitytotranscribeaccurately. · Customerorientation-establishesandmaintainslong-termcustomerrelationships,buildingtrustandrespectbyconsistentlymeetingandexceedingexpectations · Interpersonalskills-abletoworkeffectivelywithotheremployees,patientsandexternalparties · PCskills-demonstratesproficiencyinMicrosoftOfficeapplicationsandothersasrequired · Policies&Procedures-demonstratesknowledgeandunderstandingoforganizationalpolicies,proceduresandsystems · Basicskills-demonstratesabilitytoorganize,performandtrackmultipletasksaccuratelyinshorttimeframes,haveabilitytoworkquicklyandaccuratelyinafast-pacedenvironmentwhilemanagingmultipledemands,abilitytoworkbothindependentlyandcollaborativelyasateamplayer,adaptability,analyticalandproblemsolvingabilityandattentiontodetailandabletoperformbasicmathematicalcalculations,balanceandreconcilefigures,punctuateproperly,spellcorrectlyandtranscribeaccurately.

EDUCATION

High schooldiplomaorGEDrequired.

EXPERIENCE

Oneyearofrelatedexperiencerequired.

Parallon/HCA is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.

#ParallonBCOM

Job: *Admitting Registration Clerical & Scheduling

Title: Registrar

Location: Texas-San Antonio-Methodist Hospital

Requisition ID: 08949-157038