Deloitte Cyber Software Asset Management (SAM) / Information Technology Asset Management (ITAM) Senior Specialist in San Francisco, California
The SAM / ITAM Senior Specialist will be responsible for working with Deloitte s clients to provide SAM / ITAM program leadership and direction to ensure processes, policies, and procedures are in place to meet our client s regulatory, operational, audit and reporting requirements when it comes to asset management (software and/or hardware).
The SAM / ITAM Senior Consultant brings the most value by understanding and fulfilling the client s needs and delivering practical and innovative solutions to the client through rigorous analysis and effective workstream management.
Work you ll do
Lead project workstreams to help our clients develop and implement leading SAM / ITAM practices, including designing and transforming existing SAM / ITAM people, process, and technology to become industry leading organizations. Create and update reports to senior client management related to client policies and procedures; project status updates; and process/data flows.
Manage teams to deliver project related goals while helping to train and mentor Deloitte professionals to develop industry knowledge and technical skills.
Perform data and process analysis to generate key insights related to complex client SAM/ITAM issues within a variety of industries and sizes. Areas of analysis include: Software Vendor Prioritization, Vendor Specific Compliance Positions, Renewal Rationalizations, Asset Management Governance and Controls, ITAM data quality, and Asset Management processes, procedures, and standards. Develop a technical and functional knowledge base and a point of view related to SAM/ITAM activities and relay your knowledge effectively to managers and clients. Sample activities include asset renewals, ticket processing/fulfillment, cost savings initiatives, process efficiency implementations, big data analysis, security analysis, pricing activities and engagement reporting.
Activities are primarily categorized into one of three main categories: assisting client management to run the day-to-day business, ad-hoc or one-time project based efforts, or transformational level efforts, designed to change and make the first two projects more efficient. Items vary widely in complexity and/or duration (weeks to months to years) to achieve the stated objectives.
Create and maintain client relationships via delivering quality work, understanding and fulfilling the client s current needs, and providing leading practice insights and thinking to clients.
Show initiative related to firm needs and industry trends. Actively work with Deloitte managers to build Deloitte s knowledge base and qualifications in order to provide excellent services to clients.
Deloitte's Risk & Financial Advisory team helps complex organizations more confidently pursue their growth, innovation and performance agendas through proactive management of the associated cyber risks. Our professionals provide advisory and implementation services that integrate risk, regulatory, and technology skills to help clients transform their legacy programs into proactive Secure.Vigilant.Resilient. TM cyber risk programs. Join the team developing the future state of cyber risk solutions. Learn more about Deloitte Advisory s Cyber Risk Services practice. at http://www2.deloitte.com/us/en/pages/risk/solutions/cyber-risk-services.html
Strong communication skills, including the ability to lead engagements interfacing directly with the client and effectively report on activities to the client and team management
Robust data analysis abilities with experience in working with complex and/or incomplete datasets
Ability to prioritize between multiple projects and firm initiatives to deliver the most value to our clients and the firm
Ability to delegate and review activities to ensure quality of client deliverables
A strong desire to learn and develop new technical and functional skills related to asset management
A proactive mindset that anticipates roadblocks or opportunities and assists with issue escalations
Understanding of SAM / ITAM tools
Previous understanding of software licensing or vendor specific licensing
Prior knowledge of IT Asset Management governance and/or industry practices, including Hardware Asset Management, Software Asset Management, Configuration Management, and/or Cyber Security
Familiarity with industry specific regulations related to software and/or hardware
Ability to read, analyze, and interpret contracting language
Ability to remain responsive to key client stakeholders even in non-ideal circumstances, such as odd hours or during travel
How you ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at https://zoomforth.com/s/deloitte/du#home
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Category: Information Technology
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