Deloitte Heat Senior Brand Insights Strategist - San Francisco in San Francisco, California

Deloitte is one of the leading professional services organizations in the United States, specializing in audit, tax, consulting and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world s most well-known and respected companies, including more than 75 percent of the Fortune 100.At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you ll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits. And our culture of innovation means your ideas on how to improve our business and your clients will be heard.

Heat is a full-service creative agency that believes in the power of surprise to build brands, solve problems, and kindly take over the world. Headquartered in San Francisco and with an office in New York, Heat brings to life traditional, digital and social content for a wide array ofbrands. We are an internationally recognized award-winning agency, including nine Cannes Lions to our credit. We prioritize creative thinking and take pride in what we do. We're growing, and seeking a Senior Brand Insights Strategist in the Brand Strategy department.

What you'll do

The Senior Brand Insights Strategist will be an integral part of Heat's strategy department, working on inspiring excellent creative advertising and business transformation. This person will use primary and secondary research to inform pitch development, creative briefs, audience personas and marketing workshops. This person must be able to develop learning plans, translate audience insights into meaningful and actionable insight, and is comfortable working across multiple projects. We are looking for a curious and engaged problem solver, able to adapt their approach based on the questions at hand and explore and develop innovative solutions.

In your role, you will:

  • Design, administer and analyze quantitative primary research (e.g. brand tracking, customer journey, concept testing)

  • Develop content and lead workshops on audience insight, brand positioning, business opportunities and creative messaging

  • Work closely with broader strategy team to develop trend reports, audience profiles, customer journeys

  • Build team knowledge base by keeping up to date with innovations in research and marketing best practices

  • Learn and aid in the brand strategy and creative development process



  • Bachelor's degree

  • 4 years of experience in a consumer insights or marketing research role

  • Experienced in analysis tools like Excel, SPSS, R, Tableau, Qualtrics

  • Experienced in presentation tools (Keynote or Powerpoint)

  • Ability to travel up to 30%


  • Experience working in an advertising agency

  • Experience in qualitative moderation

  • Comfortable with iMovie or Final Cut for video editing

  • Good problem-solving abilities

The team

At Heat, we develop traditional, digital and social content for a wide array of consumer and B2B brands at the leading edge of today's client marketing challenges. You'll work with kind, smart, hardworking people (if we do say so ourselves) who care about the work we create.Learn more about Heat.

How you'll grow

At Heat, we focus on helping people at every level of their career identify and use their strengths to do their best work every day. From entry-level to senior leadership, we believe there's always room to grow. We offer opportunities to help sharpen skills, and work alongside industry-leading talent on a daily basis. Our Heaters have a variety of opportunities to continue to grow throughout their career.

About Heat's relationship with Deloitte Digital

We've recently joined forces with Deloitte Digital to offer our award-winning creative services to allow brands to realize their ambitions at a larger scale.


At Heat, we know that great people make a great organization. We value our people and our partnership with Deloitte offers employees a broad range of benefits. We'll see you at the benefits meeting.Learn more about what working at Heat can mean for you.

Heat's culture

Heat's culture stems directly from our philosophy. And if you enjoy philosophy, you can read ourshere.If you're more of a math and sciences person and think philosophy is nothing more than a class you avoided in college, that's fine too.

Heat in the Community

Heat's purpose is to make an impact. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that we have the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.



About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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Category: Management Consulting