Oracle Office Services Support A3 in San Francisco, California

Office Services Support A3

Preferred Qualifications

Job Description

HR Title: Office Services Support


Title: Facilities Assistant

Department: Real Estate & Facilities

Management Structure :

Reports to the

Facilities Manager

Job Requirements :

  • High School Diploma or Equivalent

  • 2-5 years in facility maintenance operations

  • Customer focused

  • Experienced with basic hand and power tools

  • Ability to lift 75 lbs.

  • Ability to perform on your feet for an 8 hourshift.

  • Ability to walk to various corporate offices withindowntown San Francisco

  • Clean driving record

  • Good organizational and communications skills

  • Basic knowledge of Microsoft Word and Excel andability to utilize Oracle in-house technology solutions (ex. MyHelp OSC,Unifier, etc.).

  • Ability to multitask

  • Travel requirements: 5%- 10% within Bay Area region

Job Responsibilities :

  • Perform duties at various Oracle office sites: Primary location at 475 Sansome Street.

  • Audit kitchens/pantry to ensure cleanness, organizeand keep cabinets and counters stocked throughout the day. Contact suppliers when service is needed.

  • Audit Conference Rooms: Test equipment to ensure isworking properly. Audit space to ensurecleanness and organize throughout the day.Set-up food tables and easels with flip charts as needed.

  • Audit Copy Rooms: Ensure cleanness, organize, fill paperdrawers in the MFD’s, stock the cabinets with copy paper, fix or address issuesand replace toner cartridges. Contact vendor if service is needed.

  • Audit Restrooms: Monitor and ensure cleannessthroughout the day. Notify the receptionist if maintenance or products areneeded.

  • Flex space; ensure cleanness, organize and ensurereadiness.

  • Monitor common areas (corridors, reception area,internal stairwell, etc.) for cleanliness and safety.

  • Monitor, Dispatch & Manage service requests andaddress the incidents in your queue.

  • Perform weekly employee moves and new hire set-up; ensurecleanness of space; ensure readiness.

  • Perform minor furniture maintenance, repairs andreconfigurations.

  • Install whiteboards, EHS poster, Flyers and hangpictures as needed.

  • Distribute office and desk keys; organize andmaintain spare keys.

  • Escort vendors to specified areas.

  • Assist other team members in performing maintenancework; as needed.

  • Maintain tools and equipment needed to performservice work.

  • Collect, log, store and dispose of retired assetsand e-waste.

  • Move items within buildings

  • Conductfloor sweeps for unused equipment, safety hazards, overall neatness offloor

  • Be part of the local Emergency Response Team.

  • Misc. customer services duties as needed.

  • Perform additional duties as required.

Applications to beMaintained and Utilized:

  • Microsoft Office

  • Oracle developed facility management programs


Oracle CoreCompetencies:

  • Change andInnovation

  • Intellect

  • QualityOrientation

  • Communication

  • CustomerFocus

  • Teamwork

  • ContinuousLearning

  • Honesty andIntegrity

Function Specific Competencies:

  • Ability to move office equipment

  • Valid California driver's license andexcellent driving record

  • Customer service orientation

  • Experienced with basic hand and powertools

  • Ability to communicate clearly viaradios, phones and e-mail

  • Good organizational skills

  • Knowledge of systems furniture

  • Ability to multitask

Detailed Description and Job Requirements

Provide support for the Real Estate and Facilities organization.

Provide daily support to office employees. May coordinate appointments, information to and from callers, perform file maintenance, order office supplies and coordinate incoming and outgoing mail and deliveries. Operate automated office equipment.

Provides support in a variety of settings. Works within defined procedures and routines with limited autonomy. Problem solving includes basic research and verification only. Accountable for achieving objectives for self and contributing to the work of others. Excellent communication skills. 2-4 years of experience.

Job: Facilities

Location: US-CA,California-San Francisco

Job Type: Regular Employee Hire

Organization: Oracle