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Marsh & McLennan Senior Manager Business Resiliency Management in San Francisco, California

Senior Manager, Business Resiliency Management Location – San Francisco, Los Angeles or New York City Are you a Business Resiliency Expert known for being proactive and inquisitive who can challenge our current thinking, identify potential, new threats and help our businesses prepare for such risks? Our Business Resiliency Management (BRM) organization develops and helps implement Marsh & McLennan Companies' business continuity planning in order to maintain the well-being of employees, protect assets, and provide continued service for clients during business disruptions. We are seeking a Senior Manager of BRM to join our America’s team to develop, coordinate, implement and provide advice, reporting and services on a variety of risk management issues, primarily focused on Business Resiliency for Marsh & McLennan operations in several U.S. states. This position reports into the Business Resiliency Region Head for the Americas. The position can be based in New York, San Francisco or Los Angeles. Responsibilities include (but not limited to) Provide overall direction and oversight for the MMC Global BRM program to support and maintain a strong business resiliency, preparedness and response environment across MMC Maintain, update, validate business impact assessments (BIAs) to identify critical applications/systems and recovery capabilities and priorities Coordinate actions to mitigate business continuity risks associated with offices, functions and operations to maintain the well-being of employees, protect assets, and provide continued service for clients during business disruptions Participate in the development, implementation and maintenance of business resiliency plans, policies and procedures across all assigned business units; Support recovery team leaders in planning, maintaining and implementing active recovery plans Coordinate delivery of Global BRM program training and awareness activities across areas of responsibility Regularly assesse recovery capability, through reviews, testing and exercising, and reports on business resiliency status to stakeholder groups Coordinate activities with the functions/groups that play a role in crisis management, including updates to crisis management documentation and facilitation of crisis management testing and exercising Coordinate and facilitate 24x7 crisis management and incident response effort Support the management of contracts with outside vendors and consultants in support of business resiliency management to provide effective resiliency recovery solutions Oversee business resiliency management initiatives consistent with goals and objectives of various operating companies and systems strategies under the direction of the Region Head Facilitate ongoing relationships with line of business, regional business or functional leadership, ensuring awareness of issues and fully engaged in their resolution Coordinate with other BRM and business regional resources to support a consistent approach to the efficient use and application of business resiliency resources and standards Support the governance, project management and quality management activities of the MMC Global BRM program Qualifications College degree required 5-10 years in a Business Resiliency or comparable position, with demonstrated leadership and influencing skills Background and experience in crisis management, emergency response, disaster recovery, business process analysis and risk management Excellent organizational and time management skills to handle multiple projects and tasks Detail oriented to ensure accuracy and results focused Excellent written and verbal communications skills to effectively interact with colleagues at all levels Certified Business Continuity Planner (CBCP) or equivalent certification with membership in the Business Continuity Institute (BCI), Disaster Recovery Institute (DRI) or similar professional body Marsh & McLennan Companies is a global professional services firm providing advice and solutions in the areas of risk, strategy and human capital. It is the parent company of a number of the world’s leading risk experts and specialty consultants, including Marsh, the insurance broker and risk advisor; Guy Carpenter, the risk and reinsurance specialist; Mercer, the provider of HR and related financial advice and services; and Oliver Wyman, the management consultancy. With over 63,000 employees worldwide and annual revenue of over $13 billion, Marsh & McLennan Companies provides analysis, advice and transactional capabilities to clients in more than 130 countries. Its stock (ticker symbol: MMC) is listed on the New York, Chicago and London stock exchanges. Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: . Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. R_077445-en R_077445