IBM Associate Partner, DS&iX - Financial Services in San Jose, California

Job Description

We live in a moment of remarkable change and opportunity. Data and technology are transforming industries, society and even the workplace - by creating professions that didn't exist before the emergence of data, cloud, social and mobile. IBM Services is a global leader in this transformation.

As an Associate Partner (AP) in IBM Global Business Services (GBS), you will be responsible for client relationship management, sales and overall successful delivery of transformational digital solutions to IBM's core insurance clients. The AP will develop relationships within the client organization and build effective cross-functional teams across diverse stakeholder groups including client business and technical organizations, IBM's domestic and global delivery organizations, IBM business units and third-party software vendors.

The AP will leverage their experience to work with Business, Technology and Operations Executives to identify and define multi- year transformational digital programs to drive business results and generate technical and operational efficiencies. This includes working with CMOs, CIOs, COOs, CDOs, and business unit VPs.

The successful candidate should have knowledge, experiences and demonstrable track record in the following areas:

  • Strategy, design and delivery of digital transformation programs

  • Successful track record using Lean/Agile approaches to build digital solutions in a multi-disciplinary, corporate setting

  • User experience design and digital innovation consulting

  • Customer experience management platforms (e.g., Adobe, Salesforce, Vlocity, IBMCustomer Experience / Watson Customer Engagemen, Microsoft Dynamics, Sugar CRM)

  • Insurance-specific business process/operations knowledge with strong emphasis on customer/client interactions, marketing, sales/distribution and service – integration with legal, risk, regulatory and compliance is a plus

  • Middle-office and back-office operations, including hands-on experience with business, functional and technical frameworks (e.g., Component Business Modeling)

In addition, the successful candidate will have experience delivering complex solutions, and proven success, navigating the complex environment associated with working within the largest financial institutions in the world. They will have excellent client relationship skills, demonstrated effective team building, performed successful negotiations, developed winning proposals and have a track record of consistently exceeding aggressive goals.

Candidates residing in a recognized financial services center (New York City, Charlotte NC, Atlanta GA, San Francisco CA) are preferred but all locations will be considered

Candidates residing in a recognized financial services center (New York City, Charlotte NC, Atlanta GA, San Francisco CA) are preferred but all locations will be considered

BENEFITS

Health Insurance. Paid time off. Corporate Holidays. Sick leave. Family planning. Financial Guidance. Competitive 401K. Training and Learning. We continue to expand our benefits and programs, offering some of the best support, guidance and coverage for a diverse employee population.

  • http://www-01.ibm.com/employment/us/benefits/

  • https://www-03.ibm.com/press/us/en/pressrelease/50744.wss

CAREER GROWTH

Our goal is to be essential to the world, which starts with our people. Company wide we kicked off an internal talent strategy program called Go Organic. At our core, we are committed to believing and investing in our workforce through:

  • Skill development: helping our employees grow their foundational skills

  • Finding the dream job at IBM: navigating our company with the potential for many careers by channeling an employee’s strengths and career aspirations

  • Diversity of people: Diversity of thought driving collective innovation

CORPORATE CITIZENSHIP

With an employee population of 375,000 in over 170 countries, amazingly we connect, collaborate, and care. IBMers drive a corporate culture of shared responsibility. We love grand challenges and everyday improvements for our company and for the world. We care about each other, our clients, and the communities we live, work, and play in!

  • http://www.ibm.com/ibm/responsibility/initiatives.html

  • http://www.ibm.com/ibm/responsibility/corporateservicecorps

CPT18

Required Technical and Professional Expertise

**8 years of experience in Insurance client-facing/industry setting

**5 years of experience in a management consulting setting or equivalent experience

**5 years of experience in managing large-scale digital transformation programs

**3 years of experience in managing senior client relationships

**3 years of experience in pursuing, negotiating and selling consulting services with proven metrics

Preferred Tech and Prof Experience

**12 years of experience in Insurance client-facing/industry setting

**8 years of experience in a management consulting setting or equivalent experience

**8 years of experience in managing large-scale digital transformation programs

**5 years of experience in managing senior client relationships

**5 years of experience in pursuing, negotiating and selling consulting services with proven metrics

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.