Arrow Electronics Asset Recovery Specialist in San Leandro, California
Position: Asset Recovery Specialist
Arrow Electronics' Sustainable Technology Solutions (S Tech) is seeking a Regional IT Asset Recovery Specialist to join the transportation and logistics team. You will travel to client sites, work alongside our Asset Recovery Specialist II, and perform IT Asset Disposition and Recovery services in accordance with each client’s statement of work. You must be well organized and possess excellent customer service skills.
Hours: 7:00am - 5:00pm M-F (some overtime and flexibility required)
Location: San Leandro, CA 94578
What You'll Be Doing:
Quality and Customer Service:
Provide courteous and professional customer service
Delight the client
Bridge client relations
Adhere to all quality, environmental, health, and safety standards at all times
Technical Knowledge (Training will be provided):
Technical/functional knowledge of computer hardware
Familiarity with the Android OS mobile platform
Barcode/Asset tag scanning
Onsite data erasure
Ability to change BIOS settings
Ability to set up a mobile network
Ability to identify system errors and apply above average knowledge of computer hardware Shipment Preparation:
Package, palletize, load, transport, and unload freight in a manner that adheres to all required safety and quality standards.
Prepare, receive and remit appropriate documentation for the delivery or pick up of freight to ensure accurate order tracking, billing, and timely service.
Responsible for managing packaging supply inventory at an S Tech facility or cross dock
Responsible for all inventory management, onsite scanning, and reconciliation using S Tech‘s mobile scanning technology.
What You'll Need:
High school diploma or equivalent and 2+ years’ driving experience
Must be at least 21 years old and able to lift up to 50 lb.’s without assistance
Professional appearance and behavior, including punctuality
Be results oriented, and have excellent attention to detail
Ability to interface with technical and non-technical staff
Strong communication skills: written, verbal, comprehension
Ability to understand and carry out instructions in various forms (written, oral or diagram)
Strong problem solving skills and adaptable to change in process or required activities
Ability to identify IT devices including, PC’s, laptops, HDD’s, printers, networking, monitors
Must not be disqualified to drive a commercial motor vehicle as per CFR 391.15
Must have a clear driving record showing no accidents in a thirty (30) month time period and no more than two (2) moving violations in the same time period, in order to obtain a CDL
Ability to work independently and perform other duties as assigned
Ability to travel up to 50% of the time, as assigned
Preferred Qualifications and Experience:
Previous ITAD experience and familiarity with asset management / value recovery programs.
Previous experience in a manufacturing, warehouse, or production environment
Previous experience packaging and transporting IT Assets and devices
Valid CDL B
Ability to drive 26 ft. box truck with Air Brakes
What's In It For You?
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package ( http://benefits.arrow.com )
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Paid Time Off
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Short-Term/Long-Term Disability Insurance
Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. With 2018 sales of $30 billion, through a global network of more than 460 locations in 56 countries. Arrow serves as a supply channel partner for over 200,000 leading technology manufacturers. A Fortune 113 company with 20,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial and consumer electronics. Arrow develops technology solutions that improve business and daily life.
Location: San Leandro, California
Time Type: Full time
Job Category: Light Industrial
Most people live in the present. But a handful of us live in a world that doesn’t exist yet — the world of Five Years Out. Five Years Out is the tangible future. And it’s a way of thinking at Arrow that serves as a springboard for innovators, helping them see what’s coming and stay ahead of what’s ahead.
We are much more than products and services. We’re a community of designers, engineers, builders and visionaries who navigate the path between possibility and practicality, across the complete lifecycle of electronics, in some of the fastest-growing commercial and industrial markets on the planet.
The work we do is everywhere, from things you’ve never seen to things you can’t live without. As a Fortune 113 company with more than 20,100 employees, serving over 80 countries, and 2018 sales of nearly $30 billion, we guide innovation forward for the world’s leading technologies used in homes, businesses and daily life. If it takes a charge, chances are we helped design it, build it and get it to market.
Are you Five Years Out? Then chances are, you’ll enjoy working with us.
Arrow is an equal opportunity employer. It does not discriminate based upon race, national origin, religion, gender, sexual orientation, gender identity, age, disability, genetic information, protected veteran status or any other characteristic protected by law. Arrow will make reasonable accommodations that enable qualified individuals to perform the essential functions of their jobs so long as the accommodation does not create an undue hardship.
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