Oracle Senior Change Management Consultant: (JoinNAAC-DlvExc)) in Santa Clara, California
Member of an expert services team who is responsible for delivering a quality solution in a timely manner, on budget and to a client*s satisfaction. Responsible for delivering a set of services and key deliverables that match customer specifications. Key responsibilities include the development, testing, and launching of marketing programs.
Senior consulting member of the Expert Services team who provides expert services both as an individual and a team member. Takes direction from senior team members and management to ensure quality marketing deliverables for Oracle customers. Has advanced subject matter expertise in marketing programs and campaigns. Has the ability to develop, coordinate, test, and launch standard/advanced interactive marketing programs using the Oracle Marketing platform for on-time, on-budget, and error free project deliverables. Takes an active role in guiding junior team members and leading projects. Can actively manage and resolve customer escalation, project scope issues, and technical challenges. Reviews project requests from clients to determine how to implement using established processes and best practices, or scope production specifications for custom projects.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
Oracle Change Navigation Consultant
When you join Oracle Consulting as a Change Navigation professional, you become part of a small, fast growing team charged with re-energizing how we help our customers plan, manage and sustain organizational change. Delivering in the Cloud will be vastly different from traditional system implementations and so will our change practice. If you are passionate about people, process and technology look no further!
Due to customer demand, our Change Navigation Practice is building the methodology, tools and teams to simplify the journey to a cloud-enabled workforce. Our mantra is to simplify, accelerate the pace of change and reduce the cost of adopting our suite of Cloud solutions. Our tools and methodologies map a comprehensive path to the cloud with a user-friendly Cloud Connection Playbook.
Our team is well-versed in all Oracle Cloud applications and product pillars including Enterprise Resource Planning, Human Capital Management and Customer Experience. Interested in being at the forefront of building the Change Navigation team, methodology, assets and customer base? We are looking for talented, energetic, individuals with a knack for designing solutions, building customer relationships, solving problems and engaging with social media.
- Your primary responsibilities will align with our own organizational transformation: Delivery Excellence, Customer Experience and Developing Top Talent
o Plan, develop and execute the Change Navigation deliverables such as the Change Navigation Strategy, Communication Plan, End User Enablement Plan and Change Connector
o Exceedcustomer expectations by demonstrating outstanding verbal and written communication skills, presentation capabilities, analysis, creative thinking and solutions
o Contribute to knowledge sharing sessions, team development activities, team morale and coaching
Provide insight and ownership into our methodology and IP to continually improve and transform our change proficiencies
Create new Change Navigation innovations
A Day in the life:
Plan: Consultants will assist in developing the overall Change Navigation strategy, communication plan, training plan and transition plans for their projects.Those who demonstrate proficiency in developing the strategy and planning deliverables will be given the opportunity to lead with senior management oversight.
Analyze: Consultants will assist in analyzing the effectiveness of the change effort at key milestones leading up to the implementation date. They will present the results to client leadership and assist withdelivering recommendationsto improve understanding and buy-in of the anticipated changes.
Execute:Consultants will execute the change strategy by leading the development of change impact assessments, writing change-related content and coordinating with Oracle University on the end user enablement solutions. Consultants will be viewed as trusted advisors by delivering excellence, clearly communicating the methodology, producing recommendations and exceeding overall customer expectations.
Build the practice: Consultants will help build the Change Navigation practice by contributing to methodology, assets, knowledge sharing and developing talent. Consultants will occasionally lead internal practice calls, learning sessions and talent development.
To be successful in this role, you:
Possess 2-4 years of management consulting change leadership experience
Have a curious mind and demonstrate a passion for customer service, delivery excellence and developing talent
Are self-starter,confidentand driven with strong organizational skills
Have exceptional verbal and written communication skills and ability to build rapport
Have excellent presentation skills coupled with an ability to communicate complex ideas in a simple manner
Have a proven ability to work with uncertainty, navigate ambiguous situations and solve complex problems
Are able to travel up to 75%
Title: Senior Change Management Consultant: (JoinNAAC-DlvExc))
Location: United States
Requisition ID: 19000KQN
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