Camping World and Good Sam Uncle Dan's - Customer Service Associate in Schaumburg, Illinois

Uncle Dan's adventure began in 1972 with what was once a small army navy surplus shop. It has grown to become so much more and is now part of the Camping World family of outdoor lifestyle companies. We believe in carrying the best products, hiring passionate people and treating you not just as a customer, but as our neighbor and our friend. From path to pub, mountain to museum, we will outfit you for everything from everyday urban adventures to exciting excursions abroad. Our products are for everyone and so are our jobs. Are you ready for a new adventure?

Essential Functions:

  • Drive the business to success by delivering metrics.

  • Facilitate a positive checkout experience.

  • Connect with customers by asking open ended questions, recommending solutions, answering customer questions, and graciously listening to and denoting customer concerns.

  • Restock merchandise to ensure the department and merchandise displays are organized and fully stocked.

  • Involvement in the community to promote the brand and stay informed concerning competitors.

  • Demonstrate safe practices and procedures in store by adhering to company standards.

  • Re-ticket merchandise to ensure accuracy

  • Ensure firearms are properly handled during the check in process at the front of the store.

Non-Essential Functions:

  • Complete other duties as assigned.

Education/Years of Experience:

  • High school diploma as appropriate for age or working towards a high school diploma, GED or equivalent required with 1 + years prior retail experience preferred or equivalent combination of education and experience.

Other Qualifications:

  • Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays.

  • Demonstrates ethical and honest behavior in day-to-day interactions and business decisions.

  • Outstanding oral and written communication, interpersonal, leadership skills are required to interact with all levels of the company.

  • Demonstrate the ability to motivate the team to meet and exceed sales goals through excellent selling skills.

  • Strong computer skills with the ability to effectively maneuver in a Windows environment and through Microsoft Office products.

  • Able to freely access all areas of the register area by standing, walking, stooping, crawling, crouching, and kneeling; ability to lift and/or move up to 50 lbs.

  • Ability for infrequent overnight travel.

  • May be required to show proof of ability to possess a firearm per federal, state and local laws and regulations.

We don't just accept diversity - we support it, celebrate it and thrive on it for the benefit of our associates, our customers and our company. We are proud to be an equal opportunity workplace where we strive to think outside - and not simply check - the box.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled