American Water Crew Leader in Scranton, Pennsylvania

Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs over 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 46 states and Ontario, Canada. To learn more about American Water and additional career opportunities, visit

Key Accountabilities

  • Perform a variety of tasks in supervising and participating in the locating, laying, repairing and extending water mains and services in the distributing system.

  • Direct activities of the M/C Utility person, Backhoe Operators and Dump Truck drivers as a crew.

  • Locate and mark company facilities associated with PA One Call System (includes overseeing and performing function)

  • Set up or direct the set-up of barricades and place safety lights around work site to protect workers from street traffic.

  • Operate valves and fire hydrants.

  • Complete all necessary forms, sketches and field notes and be knowledgeable of usage of maps and records.

  • Investigate complaints and determine corrective action per company procedures.

  • Any other duties assigned by supervisors.

Knowledge / Skills


  • Job Knowledge:*

  • General knowledge of water hydraulics and distribution system repair and maintenance practices.

  • Familiarity with Penn DOT publications for setting up traffic control.

  • Familiarity with proper completion of Company forms.

  • Knowledge of maintenance procedures for a variety of hand tools.

  • MINIMUM (continued)*

    • Skills and Abilities:*
  • Ability to tap into pressurized mains.

  • Skillful use of hand tools.

  • Valid PA Drivers License

  • Ability to comply with Company’s attendance and safety policies.

  • Available for 24/7 callout and carryover time.


    • Job Knowledge:*
  • Working knowledge of Wilkes-Barre/Scranton distribution system components.

Skills & Abilities:

  • Ability to tap large water mains.

  • Abilities to like stop water mains.


  • DEP Distribution License

  • Crew Leader training course.


Functional / Technical Skills

Learning on the Fly

Organizational Agility

Problem Solving

Time Management

Experience / Education


Minimum: 3 years in Network. Familiar with water distribution maintenance and construction practices.Competent person certified.

Preferred: Demonstrate leadership abilities to run crews.

_ Education:_

Minimum: Vocational education, apprentice training, on the job training.

High School Diploma or equivalent.

Ability to understand instructions, safety rules, maps, diagrams, etc.

Perform basic math.

Preferred: DEP Distribution License

Crew Leader training course.

Must pass DOT Physical

Environmental Conditions

  • Both: Inside and outside. A job is considered “both” if the activities occur inside or outside in approximately equal amounts. Wet and Humid: Wet: Contact with water or other liquids. Humid: Atmospheric conditions with moisture content sufficiently high to cause marked bodily discomfort. Noise and Vibration: Sufficient noise, either constant or intermittent, to cause marked distraction: Hazards: Situations in which the individual is exposed to the definite risk of bodily injury

  • Join American Water...We Keep Life Flowing*™

  • American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.