American Water Technician in Scranton, Pennsylvania

Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Camden, NJ, the company employs over 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 46 states and Ontario, Canada. To learn more about American Water and additional career opportunities, visit

Short Description

_Schedule/Shift:_ Sun-Thurs 7:30-4PM

Key Accountabilities

  • Investigates complaints and determines corrections action per company procedures.

  • Locations, marking company facilities associated with PA One Call System (includes overseeing and doing).

  • Set up or direct the set-up of barricades and places safety lights around work site to protect workers from street traffic.

  • Operations of valves and fire hydrants.

  • Operations of pneumatic or electric tools.

  • Completes all necessary forms, sketches and field notes and be knowledgeable of usage of maps and records.

  • Investigates complaints and determines corrections action per company procedures.

  • Any other duties assigned by supervisors.

Knowledge / Skills

*Required Knowledge:*

  • Generally knowledge of water hydraulics and distribution system repair and maintenance practices.

  • Familiar with Penndot publications for setting up traffic control.

  • Familiar with Company forms and can properly complete.

  • Know of maintenance procedures for a variety of hand tools.

_ Preferred Knowledge:_

  • Demonstrates a working knowledge of WB/Scranton distribution system components.

_ Required Skills:_

  • Good customer skills, demeanor and appearance.

  • Skillful use of hand tools.

  • Possess Valid Pa. Driver License.

  • Ability to comply with company's' attendance and safety policies.

  • Available for 24/7 callout and carryover time.

  • Available to be on call in a rotating schedule.

  • Abilily to use computer and take orders from FRCC.

_ Preferred Skills:_

  • Working computer knowledge.


Functional / Technical Skills

Learning on the Fly

Organizational Agility

Problem Solving

Time Management

Experience / Education

*Required Experience:*

  • Worked in distribution related work for three years.

_ Preferred Experience:_

  • Time in Network Department.

  • Valve and hydrant repair experience.

_ Required Education:_

  • Vocational education, apprentice training, on the job training.

  • Able to do basic math. High School or equivalent.

  • Read and understand instructions, safety rules, maps, diagrams, etc.

_ Preferred Education:_

  • DEP Distribution License

Physical Requirements/Environmental Conditions

  • Must be able to pass DOT Physical

  • Lifting 100 lbs. with frequent lifting and/or carrying of objects weighing up to 50 lbs.

  • Wet and humid: Wet contact with water or other liquids.

  • Humid: Atmospheric conditions with moisture content sufficiently high to cause marked bodily discomfort.

  • Noise and Vibrations: Sufficient noise, either constant or intermittent, to cause marked distraction.

  • Hazards: Situations in which individual is exposed to the definite risk of bodily injury.

  • Exposure to: Odors, toxic conditions, chemicals dusts or dusts or poor ventilation. Ability to work in confined spaces.

  • Join American Water...We Keep Life Flowing*™

  • American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.