Kaiser Permanente Orthopedic Nurse Navigator - Total Joint Program (1.0 FTE Capitol Hill) in Seattle, Washington
**THIS POSITION WILL SERVE ORTHOPEDIC TOTAL JOINT CANDIDATES AS A SINGLE POINT OF CONTACT THROUGHOUT THE CARE CONTINUUM FOR CARE COORDINATION AND TRANSITION MANAGEMENT. FACILITATES ALL NECESSARY CARE OF PATIENT FROM THE DECISION TO HAVE A TOTAL JOINT (TJ) REPLACEMENT THROUGH THE FINAL POST-OPERATIVE VISIT, ENSURING FITNESS FOR SURGERY. SERVES AS A SINGLE POINT OF CONTACT FOR PATIENT, PHYSICIANS AND CAREGIVERS, PROVIDING RESOURCES AND ASSISTANCE IN ACCESSING CLINICAL AND SUPPORTIVE CARE SERVICES OFFERED WITHIN KAISER PERMANENTE WASHINGTON (KPWA). DEVELOPS, COORDINATES AND FACILITATES TJ EDUCATION PROGRAMS FOR PATIENTS AND NURSING STAFF. COMMUNICATES AND COLLABORATES WITH EXTERNAL FACILITIES, INTERNAL DEPARTMENTS, PHYSICIANS AND ORTHOPEDIC CLINICAL OPERATIONS MANAGERS. TRACKS/MONITORS PATIENT REPORTED OUTCOMES AND MEASURES, ACTING AS CONTACT WITH THE PROGRAM OFFICE REGARDING NATIONAL JOINT REGISTRY.
The Care Manager will plan the discharges and follow up care for Patients with total joint replacement surgery. Primary responsibility is to focus on achievement of optimal patient health care outcomes while ensuring appropriate utilization of health care resources. Working closely with primary care teams, specialty care teams and medical providers, the Nurse Navigator will establish a collaborative plan of care to assure adherence to the medical plan, improvement in functional status, and improved ability to self manage. Serves as the liaison across the internal KFHPW care continuum and between KFHPW and all externally contracted providers, facilities, and resources and provides feedback to the organization regarding the service and quality of contracted services. The Liaison Nurse collects data and provides input to leadership regarding issues or concerns related to utilization, cost, quality, service and care delivery to patients.
Ensures patients referred to case management meet established case management criteria. Assess all patients referred for case management to determine physical, mental, financial, psychosocial status, utilizing comprehensive, standardized criteria to identify existing and potential needs. Develop patient centered case management plan based on assessments and including patient goals, objectives, and outcomes with specific time frames (long/short term). Evaluate ability and availability of designated caregiver(s) to provide patient support. Coordinate and implement interventions using evidence based guidelines. Recommend additional services to PCP as determined in the case management plan. Conduct ongoing assessment of progress against original goals. Continuously update needed services. Maintain ongoing communication with patient/family and care team. Acts as an advocate for patient care needs. Documents all responses of patient to case management interventions.
Collaborates with other health care professionals regarding the plan of care, variances in plan implementation, achieved outcomes or expected outcomes. Monitor and evaluate short and long term patient responses to therapeutic interventions and analyze patterns of variance from clinical information and outcomes. Recommend alternative settings for care based on health care needs and appropriate utilization of health care resources. Document interventions and interactions with patients or caregivers according to KFHPW and Care Management policy and procedure. Participate in the measurement of the effectiveness of the case management program.
Directs and guides the plan of care to result in a seamless continuum of care. Facilitates as needed, referrals for home health care, long term care, hospice, and other care facilities or services. Participation in care conferences to provide problem solving for patients with complex care needs (limited basis). Collects needed data needed to evaluate the effects of care coordination on quality outcomes, fiscal parameters, patient satisfaction and systems improvement. Understands and utilizes health plan requirements and patient benefits in making care management decisions. Assists patient to understand and comply with their medical treatment plan. Supports patient education and activation through referral to specific chronic illness classes, group visits or community resources.
Minimum three (3) years of recent RN medical/surgical/ambulatory clinical experience required.
Minimum two (2) years of RN experience in ambulatory case management, care coordination or disease management.
Bachelor's degree or bachelor's of science.
License, Certification, Registration
Current Washington State RN license by date of hire/transfer.
Certification in case management field within two (2) years of hire/transfer.
Able to obtain CPR certification within six (6) months of hire/transfer.
Effective, independent nursing judgment and skills, and use of evidence based clinical decision making criteria.
Knowledge in management of chronic disease process, nursing process and collaborative care planning.
Demonstrated skill and experience in effectively collaborating with care team members.
Bachelor's of science in nursing.
TITLE: Orthopedic Nurse Navigator - Total Joint Program (1.0 FTE Capitol Hill)
LOCATION: Seattle, Washington
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.