IBM [GBS] Digital iX Managing Consultant in SEOUL, South Korea

Job Description

About IBM iX

We think bigger than an agency and more creatively than a consultancy with the power to integrate the whole system. We are IBM iX, leader in Gartner’s 2017 Magic Quadrant for Global Digital Marketing Agencies, and rated by IDC as Leader in Digital Strategy in Asia Pacific.

We are renegades and realists who blend strategy, technology and creativity to tackle every client challenge. We imagine the businesses that will shape tomorrow’s world and help our clients make them real. We uncover insights from data that others can’t see, and deliver progressive ideas through the use of IBM Design Thinking. We ground every strategy with a focus on delivering the ultimate experience – for customers, for employees, for shareholders. Everything we do drives measurable impact at scale. For more information, visit .

Job summary & requirements

As a managing consultant, you will be located in iX service line in country and work as a senior project member who can lead and manage a critical module of IBM project or a small scale project work dominantly. You need to be able to demonstrate your capabilities to plan, manage and deliver your module work effectively and earn trusts from clients and teams based on your in-depth understanding about human experience and digital topics. You can be also a part of broader IBM team, which delivers integrated value and impact on our clients and perform there as iX consultant who can guide team and clients through a human experience centric approach to envision the future, develop strategies and design operating model or platform for implementation.

This role requires passion, experience and commitments in several of the following areas

  • Digital customer experience consulting or platform implementation

  • Customer insights & idea generation based on design thinking methodologies

  • New service development and launch

  • Sales and service strategy and process design

  • Marketing management strategy and/or platforms

  • e-Commerce strategy and/or platforms

  • Social business strategy and/or platforms

  • Digital transformation and organization design

  • Agile design and development


  • Master's Degree

  • Working in global consulting or service firms

  • Experiences in developing digital customer engagement strategy and designing and delivering digital solutions

  • Experiences in working with external/internal clients to transform enterprise marketing, digital channels and/or front-end office functions/capabilities

Required Technical and Professional Expertise

Please refer to the JD

Preferred Tech and Prof Experience

Please refer to the JD

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.