Oracle Senior Functional/ Technical OTM Consultant in Shenzhen, China
Senior Functional/ Technical OTM Consultant
We are looking for both functional and technical OTM Consultant.
Proficient in TMS functions and the knowledge of transportation business;
Over 5 years of TMS implementation experience
At least 3 successful projects
Experience in OTM implementation, proficient in the functions of each module of the OTM software package is preferred
Strong communication ability, strong understanding ability, good work attitude, and the ability to express, output and preach system plans
Proficient in the architecture design, module function and software package development language of TMS ;
Proficient in data model design and external integration of TMS;
Proficient in the customized design of TMS and the knowledge of transportation business;
Proficient in front-end development technology of software packages and the design idea of servitization;
Experience in OTM implementation is preferred;
Good understanding, communication and teamwork skills;
Detailed Description and Job Requirements
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice.
Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. Both a Bachelor
s and Master
s degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle
s core products, applications, and tools.
Other Locations: China
Job Type: Regular Employee Hire