Chenega Corporation Computer Operator IV in Silver Spring, Maryland
AJANTA CONSULTING, LLC
Company Job Title: Computer Operator IV
Chenega Job Title: Computer Operator IV
SCA WD Labor Category: 14044- Computer Operator IV
Location: Silver Spring, MD FDA
Reports To: Program Manager
FLSA Status: Non-Exempt, Full Time, SCA
Prepared Date: 11-21-2019
Approved Date: 11-21-2019
Executive Order 13495, The Non Displacement of Qualified Workers Under Service Contracts provide first right of refusal to incumbents on contracts. If the position is accepted by the incumbent on the job, other application/resume of non-incumbents will not be reviewed.
THIS POSITION IS CONTINGENT UPON BID AWARD.
The Computer Operator IV adapts to a variety of nonstandard problems that require extensive operator intervention (e.g. frequent introduction of new programs, applications, or procedures).
Duties and Responsibilities:
In response to computer output instructions or error conditions, this worker chooses or devises a course of action from among several alternatives and alters or deviates from standard procedures if standard procedures do not provide a solution (e.g. reassigning equipment in order to work around faulty equipment or transfer channels); then refers problems if necessary. Typically, completed work is submitted to users without supervisory review.
Operate and monitor computer equipment
Perform routine tasks to maintain computer equipment and peripherals
Respond to helpdesk tickets and customer needs
Advise, assist and train in applying, configuring, troubleshooting, and delivering electronic customer support services
Works with customers to assure all practices and procedures within customer requirements are met
Other duties as assigned
Minimum Qualifications : (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)
High School Diploma
Minimum 4 years experience as a computer operator .
Knowledge, Skills and Abilities:
- Experience in Microsoft Office
Physical Demands: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
- While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
Work Environment: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.)
The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.
During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.
Chenega Corporation and family of companies is an EOE.
Equal Opportunity Employer/Veterans/Disabled
Native preference under PL 93-638.
We participate in the E-Verify Employment Verification Program.
Primary Location: United States-Maryland-Silver Spring
Organization: Ajanta Consulting
Strategic Business Unit: Environmental Healthcare and Facilities
Security Requirements: Public Trust/NACI
Job Schedule: Full Time Non-Exempt
Recruiter: Patricia Bates
Req ID: 1900004642
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