Verizon Federal Government Sales Executive - CX in Silver Spring, Maryland
What you’ll be doing...
At Verizon, we do much more than sell technology. We deliver game changing solutions that enhance the agility, productivity and global reach of businesses. Ingenious solutions that connect people the world over. Pioneering solutions that transform the way communities live, work and play.
We lead. Others follow. No-one can match our capability to design, build and operate integrated global networks, cutting-edge information systems and mobile technologies. We use our expertise to create powerful answers to today’s business issues. We’re inspired to solve the toughest challenges. We relish the chance to shape tomorrow’s biggest ideas. It’s an exciting time to join us. Are you ready to enhance a best in class enterprise sales team that thrives on teamwork and collaboration? Can you see yourself delivering technology and solutions in everything from the cloud and security to mobility and M2M? Do you want to change the way the world works? Welcome to Verizon – a company you can be proud to sell for.
As a sales subject matter expert in customer experience and lifecycle customer engagement, you’ll work directly with Verizon Enterprise System Federal core account teams to direct strategic product sales activities for the customer experience portfolio. This is a sales overlay role that carries responsibility for driving new opportunities to closure relating to Customer Experience, Customer Engagement, and Contact Centers within the Federal Government.
Orchestrating between multiple departments to ensure a total solution is brought to the customer.
Taking a leadership role to drive new business.
Ensuring the established sales plans for all set targets are met or exceeded, and driving the delivery of accurate and timely sales forecasting.
Working with account teams and customers to find solutions to customers’ business issues.
Challenging the account teams to think outside of normal processes and demonstrate leadership qualities within their team.
Taking creative, custom and repeatable solutions as well as upcoming products and feature enhancements to account teams on a regular basis.
Developing a process with account teams, sales managers, and directors to review top priorities weekly.
Frequently and consistently communicating between assigned branches and direct management.
Ours is a powerful and growing business. Verizon has revenues of $120.6 billion. And a workforce in more than 150 countries. We’re a leader in transforming enterprises, including 97% of the Fortune 1000. From intelligent networking to connected machines and smarter security, we help clients leverage technology to deliver better business outcomes and performance. We’re also a business that invests in its people. Last year Verizon spent more than $275 million on employee training, development and tuition. This enabled us to hone the skills of all our people. And earned us a spot in Training magazine’s ‘Hall of Fame’. So as you contribute to our business, we’ll make sure you grow. And get the rewards you deserve. Competitive salaries are enhanced by plenty of incentive awards for sales performance.
What we’re looking for...
You'll need to have:
Bachelor’s degree or four or more years of work experience.
Four or more years of relevant work experience.
Experience with industry technologies, professional services, and/or business process outsourcing.
Even better if you have:
Six or more years of relevant work experience.
Proven strategic sales background, and knowledge of complex customer solutions.
Experience with customer service, engagement management, digital transformation, and traditional Contact Centers (CX).
Knowledge of the Federal sales environment.
When you join Verizon...
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.