Kaiser Permanente Health Unit Coordinator - (Silverdale 1.0 FTE) in Silverdale, Washington
The HUC supports the clinical staff in the ED/UC by performing clerical duties and indirect patient care within the ED/UC department. The HUC coordinates clinical testing requirements by coordinating care with ancillary departments. The HUC is essential for maximizing efficient patient flow within the department. The HUC reports to the manager of the ED/UC.
Coordinates patient care by monitoring, coordinating and communicating patient care orders. Monitors Track board for new orders, coordinates completion of orders with radiology, laboratory, specialty and other departments. Notifies appropriate departments of new orders. Monitors and assures all new orders are completed, coordinates radiology tests and blood draws, places referrals and acknowledges orders when completed. Arrives patients as necessary (ambulance patients) and completes necessary arrival procedure. Manages all paper documents and paper supplies. Coordinates admission to the hospital.
Displays excellent communication skills. Greets family members presenting at nurses station and provides accurate, courteous information. Answers incoming phone calls. Answers incoming radio calls. Communicates promptly and accurately with providers and clinical staff as required. Maintains patient confidentiality.
Has a working knowledge of: EPIC, downtime procedures, disaster procedures. Remains calm and efficient in stressful situations.
PREVIOUS HUC EXPERIENCE STRONGLY PREFERRED. UNDERSTANDING OF MEDICAL TERMINOLOGY. EXPERIENCE IN CUSTOMER SERVICE, SERVICE RECOVERY, AND STRONG TELEPHONE ETIQUETTE /SKILLS. EXPERIENCED IN WORD AND EXCEL.
High School Diploma/GED.
License, Certification, Registration
One (1) year experience as a HUC in a hospital or ED/UC.
CPR at time of hire/transfer.
TITLE: Health Unit Coordinator - (Silverdale 1.0 FTE)
LOCATION: Silverdale, Washington
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.